Larian Studios
Posted By: Alastar Save errors - 07/08/13 07:31 PM
I have made it to chapter two and made a bit of progress into it, already picked the princess, helped her with a decision, and taken several territores, and I saved the game, was about to join a friend in a multiplayer match, and then gone back to the campaign, reloaded the game, and it crashes. I had this same issue with Divinity 2, where the saves always ended up being "corrupted data."
is anybody else having this issue and is there fix so I don't loose all my progress?
Posted By: Celo Re: Save errors - 07/08/13 08:29 PM
I have the same problem, it's really annoying. Neither do my own save games work nor the quick saves.
Posted By: Herecy Re: Save errors - 07/08/13 08:47 PM
I've had the same thing happen to me just recently. I've tried creating a new save in a new campaign and that loads just fine so problem appears to be exclusive to the saves I had when the problem first started.
Posted By: Exarok Re: Save errors - 07/08/13 08:48 PM
Same here, and with the latest patch. No problem before ...

I have a lot of save, and the only slot who's not corrupted is the save of the first turn ... For the others, when i load the save => game crash ...

I don't appreciate this kind of bug ... Because i don't know if i can make a new game, save, and after load whithout problem ...
Posted By: Herecy Re: Save errors - 07/08/13 09:06 PM
I've sent a generated report to the support account and at the request of a Larian moderator on the Steam Community HUB I've also sent a copy of one of the saves that refuses to load.

Might be a good idea for you guys to do the same. Giving them more saves should help them figure out what the issue with them is and if there is a way to fix it (I REALLY hope there is).
Posted By: Celo Re: Save errors - 07/08/13 10:08 PM
Are you guys using the GOG or the Steam version of Dragon Commander? Cause if this is a problem that only occurs in the Steam version, I'll just try out my GOG key.
Posted By: Herecy Re: Save errors - 07/08/13 10:11 PM
I'm using Steam. I'm not sure why Steam would mess with the save files though as I thought those were managed separately / solely by the game itself.
Posted By: Exarok Re: Save errors - 07/08/13 10:53 PM
Same here, i'm using steam ... Hope it will help and whish for other platform to not have this problem smile
Posted By: ForkTong Re: Save errors - 07/08/13 11:00 PM
Looking into this. Send your saves in. We tested the patch with saves cause it'd be murder if the patch wouldn't be backwards compatible, but apparently we missed some cases?
Posted By: Celo Re: Save errors - 07/08/13 11:04 PM
Originally Posted by ForkTong
Send your saves in.


Sorry for the noob'ish question, but... where to?
Posted By: Exarok Re: Save errors - 07/08/13 11:06 PM
Well, i can send my saves, but ... where ? laugh Silly question, but it's 01:05 am (local time), so my brain don't work at full capacity laugh
Posted By: Raze Re: Save errors - 08/08/13 01:33 AM

You can send your saves to supportdc@larian.com, with a description of the problem and maybe a link to this topic.

It might help to also include the report.zip file from the Dragon Commander support tool.
Posted By: Alastar Re: Save errors - 08/08/13 06:45 AM
I had deleted and re-downloaded the game after the update and the saves are working again. Hopefully the issue is fully resolved now. I just got to chapter 3 and would hate to loose all that progress.

So far, the game is awesome and epic, yet I don't see very many multiplayer lobbies, not much more then during the beta, which is a little disappointing, I think the game was a little under advertised, or people just were a little closed minded toward this style of game, or more specifically, the dragon with a jetpack, according to alot of comments I see on youtube videos. I think this game is fantastic and the detail, the choices, the gameplay is all well done, people just need to give it time.
Posted By: Exarok Re: Save errors - 08/08/13 09:25 AM
Thanks raze for the help.

Well, for me i just send the report.zip file (who include saves) to the support and included the link to this topic.

If they can help it will be great ... And if they can't, i think i will do the same as Alastar (delete and re-download).

I used steam to see if files have a problem, but after the check, nothings was wrong for steam ...

So i will wait smile
Posted By: Herecy Re: Save errors - 08/08/13 10:34 AM
Deleted and am re-downloading the game right now. Will post back once it's done whether it helped fix the issue with me as well.
Posted By: B4Marc Re: Save errors - 08/08/13 10:58 AM
I have the same problem since patch 1.0.18.0.

I thought the beta was over and everything fixed well
Posted By: EinTroll Re: Save errors - 08/08/13 11:05 AM
Originally Posted by B4Marc
I thought the beta was over and everything fixed well


Well, the single-player was never beta-tested, only RTS and campaign map + research mechanics via AI skirmish or multi player.

However, Larian are a trustworthy studio and are actively working on fixing bugs.
Posted By: Larian_QA Re: Save errors - 08/08/13 11:19 AM
This should only happen if you switch between normal and hard. If you keep your difficulty settings to what they were, your savegame should load correctly.

We are working on a fix and will have it available as soon as possible.
Posted By: Herecy Re: Save errors - 08/08/13 12:21 PM
Huh, my first campaign was set to Normal and my second Hard but they didn't share any common saves and I'd never made any changes to the difficulty of either campaign.

P.S. Game is still downloading. Stupid Australian internet >.>
Oh, also wanted to mention that Larian have been very on the ball with any and all bugs and have been a lot more responsive than any other game I've played at launch smile
Posted By: Celo Re: Save errors - 08/08/13 12:25 PM
But I didn't switch the difficulty. I played on "hard" from the very beginning because I read somewhere that the game is otherwise too easy. I don't think it matters anyway, but I own the German Steam version. I send you my save files.
Posted By: LEmpereur Re: Save errors - 08/08/13 12:32 PM
Greetings, everybody!

I have this issue as well and it seems like i have never changed difficulty from hard to normal. Now i am trying to reinstall the game, hope it'll help. Besides, the first save from story mode loads correctly (it has the same difficulty setting as one that doesn't work). Furthermore, i had a similar bug even before the last patch was released, but that time checking local steam files helped (steam concluded, that all files had been tested successfully, but still downloaded 30+ mb).

EDIT: Reinstallation didn't help, but changing difficulty from hard to normal did. It is said in patchnote, that hard difficulty was improved... maybe there is something wrong there?
Posted By: zoneofenders Re: Save errors - 08/08/13 01:26 PM
oh yes i had the same problem. And change to normal then load the game did help.
i am just wondering, if i change the difficulty to hard again after i loaded my game, would everything be the same as before?
Posted By: B4Marc Re: Save errors - 08/08/13 02:20 PM
Wouldn't it be easier if the game remembered the difficulty level, the colors of the factions and all the details involved in loading a saved game, with no user input since it's the continuation of a previous play ?
Posted By: ForkTong Re: Save errors - 08/08/13 05:22 PM
Fixed with this patch:

http://www.larian.com/forums/ubbthreads.php?ubb=showflat&Number=471934#Post471934

On Steam now, GOG got the fix too.
Posted By: Exarok Re: Save errors - 08/08/13 06:55 PM
Thank you for this patch, Larian.
You did a great work smile Thanks.

(A player who can play :D)
Posted By: DaRaven Re: Save errors - 08/08/13 07:29 PM
Nice to hear about a patch at Steam and GOG, but where to get it from if i bought my game from Gamersgate?
Posted By: Celo Re: Save errors - 08/08/13 07:49 PM
YAY it works, thanks a lot!
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