Re: Regular crashes on Switch since order&magic update
[Re: shadowmere]
#656793
12/11/19 11:40 PM
12/11/19 11:40 PM
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Joined: Nov 2019
Posts: 3
turbok
stranger
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stranger
Joined: Nov 2019
Posts: 3
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Played 5 hours today in handheld mode, I experienced only 1 crash at the oil rig battle with lots of visual effects.
[quote=shadowmere]I am surprised QA can't reproduce this, over 50% of fights I do end up crashing, usually bigger ones with more visual effects where the game lags a bit and usually while casting a spell with visual effect. Any fights with multiple characters and a few environmental effects life fire, electrified water, steam and such will usually crash. It also seems like playing very slowly reduces the chance of crashing. So find a fight thats been reported to crash, get the most environmental effects everywhere and cast a ton of spells very quickly. Thats a 90% chance of crash on my switch. Handheld mode for me, havent tried dock mode.
For me the crashing seems way less frequent in handheld compared to docked but it is still there. The switch does perform differently depending on whether it is docked or not; 1080p vs 720p, over/under clocking of the GPU. So if the crashed are caused by visual effects, that could explain why at least I experience a difference between docked vs undocked. If QA tests the game undocked and has to play for +5 hours (like I did today) to experience a crash, I don't find it strange that they cannot reproduce this.
Last edited by turbok; 13/11/19 12:05 AM.
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Re: Regular crashes on Switch since order&magic update
[Re: damidam]
#656809
13/11/19 06:17 AM
13/11/19 06:17 AM
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Joined: Oct 2019
Posts: 5
TripMX
stranger
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stranger
Joined: Oct 2019
Posts: 5
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I also want to report that my game is crashing in nearly every fight now.
I'm on Switch Lite. Have been playing fine for around 20 hours until updating to the most recent patch. I'm in Act 2 and the game crashes in nearly every battle. Clearing Cache, reinstalling etc. did not work.
There might be a correlation I've noticed that it crashes when big explosions happen on screen but I've also noticed crashes in regular battle activity.
I think the patch should be reverted. The game is unplayable for me currently. I play on the original Nintendo Switch, and before the update, no matter how much stuff was happening on the screen, the game didn't crash....but instead dropped frames massively. The game rarely crashed in battle, and crashed just a few times outside of battle, that is, until ACT IV (be wary), where the game started crashing while SAVING around 65%~70% of the time, which pretty much caused me to stop playing because whatever accomplishments I made before attempting to save would be lost (not saved). I've already submitted my Nintendo Switch cloud save file to the developers; now that this new update is out, hopefully, they can finally delve into our crashes. Now with this new update, I can only imagine how terrible it would run if I boot up the game again...so that'd be frequent crashes in battle on top of crashing during the saving/auto-saving process, which equates to an absolutely unplayable game. Technically speaking, I can only suspect that there are some nasty memory leaks and/or multi-threading tasks that get bogged up which causes the software to crash on the Nintendo Switch. I wish the development team the best of luck in releasing a performance patch for the Nintendo Switch version soon.
Last edited by TripMX; 13/11/19 06:19 AM.
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Re: Regular crashes on Switch since order&magic update
[Re: Furyan87]
#656869
14/11/19 08:13 AM
14/11/19 08:13 AM
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Joined: Mar 2003
Posts: 26,709 Canada
Raze

Larian Studios
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Larian Studios
Joined: Mar 2003
Posts: 26,709
Canada
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This is being actively investigated, with QA trying to reproduce this (on various systems and configurations, mostly unsuccessfully), the Switch programmers looking into anything that changed in the last update on Switch and other programmers looking in to everything that changed, in case this is a global problem, but only causing crashes on Switch due to the limited resources.
Is any one else experiencing (preferably frequent) crashes living in or near Dublin, Gent, Kuala Lumpur, Quebec City or Saint Petersburg? I will have to check on this, but it may be possible to arrange a visit to a studio (if there is somewhere available with no top secret stuff around) or a meeting somewhere with a programmer/QA. Debugging options are limited on retail Switch versions, through, so there is a limit to what could be done by anyone outside of the Switch developers.
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Re: Regular crashes on Switch since order&magic update
[Re: Furyan87]
#656871
14/11/19 09:05 AM
14/11/19 09:05 AM
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Joined: Nov 2019
Posts: 2
shibbez
stranger
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stranger
Joined: Nov 2019
Posts: 2
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Hello, i registered to report i have also very frequent crashes after the update, from Germany, 80 hours in. It happens mostly after selecting a spell or when a spell is being casted. Also happens while / shortly after a character was hit. Most crashes occured in the oil mine with a lot of fire effects. I love this game so much i hope it will be fixed soon, cant play any further, very frequent, sometimes as soon as a save was loaded in a fight.
Last edited by shibbez; 14/11/19 09:07 AM.
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Re: Regular crashes on Switch since order&magic update
[Re: Furyan87]
#656873
14/11/19 10:38 AM
14/11/19 10:38 AM
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Joined: Nov 2019
Posts: 6
Furyan87
OP
stranger
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OP
stranger
Joined: Nov 2019
Posts: 6
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Hi everyone, Sorry to say that but I'm glad we are not the only one to have these issues  So we both play on two docked switch and we don't crash at the same time. I usually crash during battles or just after finishing one and my friend crashes at random moments. When we updated the game, we were just before completing the quest called A Web of Desire where Dorotya changes herself into a spider. We have tried to complete this battle like 4 times but it crashed everytime. Now we have regurlary crashes during battles and we make a lot of quicksave to avoid losing time. @Raze : We live in Liège, 2 hours from Gent if needed! Best regards, Furyan
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Re: Regular crashes on Switch since order&magic update
[Re: Furyan87]
#656880
14/11/19 06:00 PM
14/11/19 06:00 PM
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Joined: Nov 2019
Posts: 6
shadowmere
stranger
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stranger
Joined: Nov 2019
Posts: 6
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I live in quebec city and experience frequent crashes during fights. What can I do?
Last edited by shadowmere; 14/11/19 06:00 PM.
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