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Joined: Mar 2020
Hershey Offline OP
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Joined: Mar 2020
If anyone got a savefile for the beginning of Arx or end of previous chapter I'd very much like to obtain it. Classic mode prefered.

Been playing up to that point with my partner but somehow messed up and can't get the old files to work, have tried everything.
We mostly wanna be able to finish and see how it ends (understand it differs related to choices made..).

Played 1 Lonewolf each but that's not important really.

EDIT: Should've mentioned we play the Definitive Edition.

Last edited by Hershey; 26/03/20 07:37 PM.
Joined: Mar 2003
Location: Canada
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Support
Joined: Mar 2003
Location: Canada

What is the problem with your current saves?

Are you shutting down all non-essential programs before starting the game, especially anti-virus and any backup programs that may be monitoring the My Documents folder?
For example, a few people have had BitDefender block the game from being able to create files and folders, which has caused errors when saving or loading. In those cases, including both the game executables and Larian Studios My Documents folder in BitDefender's trusted app and directory sections would fix the problem (Advance Threat Defense, Ransomware Protection / Safe Files, Application Access).
Windows Defender has also caused issues; in that case an exception for the game can be made in Start, Settings, Updates & Security, Windows Security, Virus & threat protection, Virus & threat protection settings, Add or remove exclusions.

Try browsing to the '..\Documents\Larian Studios\Divinity Original Sin 2 Definitive Edition\LevelCache' folder and delete the contents. A corrupt file there can cause problems when saving or loading.

Try exiting out of the Steam client, if applicable, and starting the game directly from the '..\SteamApps\common\Divinity Original Sin 2\DefEd\bin\EoCApp.exe' program file, by right clicking and running as administrator.


If applicable, disable Steam cloud support either globally (in the client click on the Steam menu and select Settings, and then Cloud) or just for this game (in the library right click Divinity: Original Sin 2 and select Properties, then switch to the Updates tab and check the Steam Cloud section).
Alternately, exit out of the Steam client, or Galaxy for GOG, and just start the game directly from the executable when required.

Next, try browsing to the '..\Documents\Larian Studios' folder and rename the 'Divinity Original Sin 2 Definitive Edition' subfolder.
This folder contains the saved games, configuration files and a level cache folder. Deleting or renaming it will get the game to recreate it on startup; playing the game from a different Windows user account would effectively do the same thing. With Steam / Galaxy running and cloud support enabled, the client would just download the cloud copy of your existing profile.
After that, start D:OS 2 DE, create a new profile and see if you can start a new game and save/load. If that works, exit and then copy a couple saves from the renamed folder into the newly created profile's ..\Savegames\Story folder. If that lets you load the saves, move the rest of the saves over.
If you still have problems with your existing saves, delete the new My Documents D:OS 2 DE folder and rename the original back again.


If you have problems with a new game in a new profile:

Try creating a new Windows administrator user account (either with the My Documents folder in the default location, or on a different drive, if available), switch to that account and try starting the game from there, directly from the executable.

Try doing a clean boot and then test the game. Click Start, or hit WinKey-R, type in msconfig and hit enter; in the General tab, click Selective Startup, uncheck Load startup items (if required) and leave Load system services and Use original boot configuration options checked. Next, click on the Services tab, check the box to Hide all Microsoft services, then click the Disable All button (maybe make a note of which are currently enabled/disabled), then click OK and reboot the computer.
Run msconfig again to switch back to the normal boot configuration.


If a new game is fine and you just have problems with your current playthrough, please email supportdos2@larian.com with your latest save (or a Dropbox or Google drive link, etc); if older saves are ok, reply with the most recent save that you can load, and the oldest you can not.
Each save is a folder in the '..\Documents\Larian Studios\Divinity Original Sin 2 Definitive Edition\PlayerProfiles\<ProfileName>\Savegames\Story' folder.
In Windows Explorer you can zip a file or folder by right clicking on it/them and selecting 'Send To | Compressed (zipped) Folder'.

Joined: Mar 2020
Hershey Offline OP
stranger
OP Offline
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Joined: Mar 2020
Thanks for the reply!

With messed up I actually meant the original files are gone.
Have been able to use sowftware to find some but they were all corrupted by then (problably partly overwritten memory areas).
My backup plan if no other gamer has a save to use is playing it myself again until I arrive in Arx then invite my partner. I will also always regulary backup local files from now on, regardless which game it is hehe


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