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Re: Problem Installation [Re: swens] #257631
10/08/04 09:17 PM
10/08/04 09:17 PM
Joined: May 2003
Posts: 8,265
Seattle
LewsTherinKinslayer13 Offline
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LewsTherinKinslayer13  Offline
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Joined: May 2003
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Seattle
WHAT THE BLOODY HELL.


This whole post is them offering to help and asking questions and suggestions and you say they're doing nothing!? I really don't get you, do you just have it out for them?


They are dealing with it, as best they can!

And I think it was the publisher's who wanted StarForce



Re: Problem Installation [Re: swens] #257632
11/08/04 07:25 AM
11/08/04 07:25 AM
Joined: Feb 2003
Posts: 3,095
Ghent (Belgium)
Lynn Offline

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Lynn  Offline

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Quote:

Copy protection issue caused by larian. there the ones who should be dealing with this. continued denial of responsibility by larian is just silly.




We do, we do...

Re: Problem Installation [Re: Lynn] #257633
11/08/04 03:01 PM
11/08/04 03:01 PM
Joined: Aug 2004
Posts: 16
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swens Offline
stranger
swens  Offline
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Posts: 16
oh sure plenty of offers to help..... but no help, at least not yet, but I still have hope.

No im not out to get anyone. ( i got you nicly tho )

I just want my moneys worth out of a game with lots of hype..... "reeealy bad copy protection"

I guess we see what today brings. whohoooo.




***********
I don't give a bunny carrot about people's problems with StarForce!
***********

bwahahaha your a funny........ Prophet

Re: Problem Installation [Re: swens] #257634
11/08/04 03:03 PM
11/08/04 03:03 PM
Joined: Aug 2004
Posts: 16
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swens Offline
stranger
swens  Offline
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Joined: Aug 2004
Posts: 16
Quote:

WHAT THE BLOODY HELL





bit strong dont ya think?

Re: Problem Installation [Re: swens] #257635
11/08/04 03:12 PM
11/08/04 03:12 PM
Joined: Feb 2003
Posts: 3,095
Ghent (Belgium)
Lynn Offline

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Lynn  Offline

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Posts: 3,095
Ghent (Belgium)
Please don't offend each other guys.

@swens: We will help you out asap. Just check your emails regularly
If you have questions, just ask away.

Re: Problem Installation [Re: swens] #257636
11/08/04 03:16 PM
11/08/04 03:16 PM
Joined: Aug 2004
Posts: 16
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swens Offline
stranger
swens  Offline
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Posts: 16
ok lin check email.... right !

Re: Problem Installation [Re: LewsTherinKinslayer13] #257637
11/08/04 03:17 PM
11/08/04 03:17 PM
Joined: Aug 2004
Posts: 16
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swens Offline
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swens  Offline
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Posts: 16
if it makes anyone feel better i have a great big smile on my face.


"Lynn said my name" hehehehe



Re: Problem Installation [Re: swens] #257638
11/08/04 03:18 PM
11/08/04 03:18 PM
Joined: Aug 2004
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swens Offline
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swens  Offline
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Posts: 16
im just playin with prophet. im pretty sure he knows it

Re: Problem Installation [Re: swens] #257639
11/08/04 03:19 PM
11/08/04 03:19 PM
Joined: Aug 2004
Posts: 16
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swens Offline
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swens  Offline
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Posts: 16
i have a compliled list of all txt files on my HD

You want that?



Re: Problem Installation [Re: swens] #257640
11/08/04 03:24 PM
11/08/04 03:24 PM
Joined: Aug 2004
Posts: 16
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swens Offline
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swens  Offline
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Posts: 16
Prophet has 6457 posts... lets see

20 a day 600 a month.. holy mother prophet youve been here for a year at that rate.

...............

Re: Problem Installation [Re: swens] #257641
11/08/04 04:31 PM
11/08/04 04:31 PM
Joined: Dec 2003
Posts: 843
Krynn
ForkTong Offline

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ForkTong  Offline

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Posts: 843
Krynn
Quote:

i have a compliled list of all txt files on my HD

You want that?






No, just the Starforce report. Here's how to do it:

1. The "Checking disc" dialog.

Let the protection check disc 2 without pressing the "cancel" button.
This may take a couple of minutes, but please do not cancel this action.

2. The "Disc identification error" dialog (or "No disc found" dialog).

Click the "information" button. The protection engine will now generate
a hardware report. This may take a couple of minutes. Do not cancel.

3. The "Error details" dialog.

Press the "Save report" button and save this textfile (for instance to
your desktop for easy reference). Attach this textfile to the mail addressed to me, or you may also select all in the textfile and then copy and paste everything in the mail you send me.


Tweeting @forktong
Re: Problem Installation [Re: ForkTong] #257642
11/08/04 04:34 PM
11/08/04 04:34 PM
Joined: Feb 2003
Posts: 3,095
Ghent (Belgium)
Lynn Offline

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Lynn  Offline

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Posts: 3,095
Ghent (Belgium)
@swens: Please stay on topic here. For general talk, visit the general chat forums, thanks.
For more information regarding avatars and classes, click this link.

Re: Problem Installation [Re: Lynn] #257643
12/08/04 02:33 AM
12/08/04 02:33 AM
Joined: Aug 2004
Posts: 16
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swens Offline
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swens  Offline
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Posts: 16
i sure get alot of nothing. im sure someone told me i would get some help. guess 7 days ( and counting ) isnt lucky for me after all.



Re: Problem Installation [Re: swens] #257644
12/08/04 10:39 AM
12/08/04 10:39 AM
Joined: Feb 2003
Posts: 3,095
Ghent (Belgium)
Lynn Offline

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Lynn  Offline

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Please read the info at the top of this thread.
If you have problems with something, please let us know what exactly you don't understand.
It's unfair to accuse us of not helping you. We have contacted you several times by email. Or you don't reply, or you send us an email with again accusations, or you send a file with barely info, at least not what we have asked you. What more can we do? We would like to help you, but please be cooperative.
The email you have been sent, has been sent to many more people. We never had problems with this before.

So, please read our info again.

Re: Problem Installation [Re: swens] #257645
12/08/04 02:04 PM
12/08/04 02:04 PM
Joined: Aug 2004
Posts: 16
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swens Offline
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posssible understand that im trying to do exactly what you have asked. you have never once until this forum posted or let me know what step i was missing. where to find the [nocando] file. I paid you money lets not forget. I maid it VERY clear i did not understand which file you were asking for. NOW apparently the file I sent you isnt right ether. If thats the case then there is something else wrong completely. So why not try to read the emails your sent

Quote:

pls pls pls pls pls I do not know which text file to send you where is it stored on my HD. I forwarded all of the files in my root dir to David, this is not good enough?
then help me out dont resend with useless info. read the email i'm looking for help from techsupport i have been more then patient. I have asked simple questions so I understand what you are asking. Only then to be treated as if I was stupid for asking. So again I do not know which txt file to send you, I have looked in the root of the game dir and finally sent all of it to David. What more should I do, wait I know send the txt file to you. now if I only knew which one!!!!!!!!


then help me out dont resend with useless info. read the email i'm looking for help from techsupport i have been more then patient. I have asked simple questions so I understand what you are asking. Only then to be treated as if I was stupid for asking. So again I do not know which txt file to send you, I have looked in the root of the game dir and finally sent all of it to David. What more should I do, wait I know send the txt file to you. now if I only knew which one!!!!!!!!

if you have reviewed my emails why have you not given me this info?






Or how about this one?


Quote:

Thats all I got unless there is a text file it dumps to?
all I get is a Popup with this info on it nothing else. am I missing
something?


----- Original Message -----
From: "David Walgrave" <david-qa@larian.com>
To: <swens@telus.net>
Sent: Monday, August 09, 2004 2:48 AM
Subject: Re: Fw: cd verification - Josh Swenson


> Dear sir,
>
> Could you please send me the whole report created by the protection
> system? Upon entering this key, the system says it is invalid.
>
> Sincerely,
>
> David Walgrave
>
> Larian Studios
> http://www.larian.com
>
> > *From:* Josh Swenson <mailto:swens@telus.net>
> > *To:* support@larian.com <mailto:support@larian.com>
> > *Sent:* Saturday, August 07, 2004 11:12 PM
> > *Subject:* cd verification
> >
> > error report:
> >
> >
> > _____________________________________
> >

> >
> > ______________________________




So I should be getting some useful considered feedback. instead I have to deal with your attidute O mighty moderator. Why when I asked on the weekend for clarification on what file it took until yesterday to finnaly post something to the forums. You did not even bother to email me the solution until after I again sent you an email yeterday afternoon.

My initial iritation was due to tech supports lack of concern and action. I contacted your support last Wed to deal with this exact issue. I sent David an email last Fri. By monday i had no feedback at all from anyone!. Why am I upset? if you cant tell me then your in the wrong business.

you say you have reveiwed my emails with David? Then I asked twice very clearly for the info I needed. I even asked nicley the first 3 times. You should have delt with it, or David should have.

You lack of consideration for a paying customer is disturbing. Ive done nothing wrong, I JUST ASKED FOR HELP and didnt not get it.

swens

Last edited by lynn; 12/08/04 02:13 PM.
Re: Problem Installation [Re: swens] #257646
12/08/04 02:09 PM
12/08/04 02:09 PM
Joined: Aug 2004
Posts: 16
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swens Offline
stranger
swens  Offline
stranger
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Joined: Aug 2004
Posts: 16
SEE i so upset i forgot to take my name out

Re: Problem Installation [Re: swens] #257647
12/08/04 02:17 PM
12/08/04 02:17 PM
Joined: Feb 2003
Posts: 3,095
Ghent (Belgium)
Lynn Offline

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Lynn  Offline

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Posts: 3,095
Ghent (Belgium)
Let's say it's all about a misunderstanding then.
You can still send us your report.

Regards,
Lynn

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