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Larian Studios Forums Divinity II The Dragon Knight Saga / Flames of Vengeance (English) Technical problems Black screen in game

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Black screen in game #442377 20/04/11 06:47 PM
Joined: Apr 2011 S synek OP stranger
OP synek stranger S Joined: Apr 2011	anyone know how to solve my problem ? The problem started only on the island of Sentinel. Before everything was fine. [img]http://img24.imageshack.us/f/divinity220110420203026.png/[/img]

Re: Black screen in game synek #442382 20/04/11 08:06 PM
Joined: Mar 2003 Location: Canada Raze Support
Raze Support Joined: Mar 2003 Location: Canada	Did you install the patch? See the appropriate support page for DKS or FoV. A similar issue was reported in the topic below, with a couple solutions near the end. The world wont show Did you check the topic [PC] Support FAQ - The Dragon Knight Saga? Quote 14/ When I try to play I can only see the interface, the rest of the screen is black. We are looking into the cause of this problem but so far some customers got helped as follow: I found a solution. I thought I might share it with you. It's a bit weird but it works. Go to C:/Users/[usename]/AppData/Local/Divinity 2/Profile Open "graphicoptions.xml" change the variables ScreenWidth and ScreenHeight. I change them to ScreenWidth="1440" ScreenHeight="900" and it works. Changing the resolution in the game menu does nothing and it seems to always come back to 640*480. Hope this helps you. If you need more help, please contact support@larian.com

Re: Black screen in game Raze #442413 21/04/11 07:50 AM
Joined: Aug 2008 Location: Oost-Vlaanderen Larian_QA enthusiast
Larian_QA enthusiast Joined: Aug 2008 Location: Oost-Vlaanderen	As Raze suggested, you can try any of these solutions: - lowering settings in general (and resolution) - using the same desktop resolution as you use in the game - turning off HDR - Changing the value of UseDesktopResInFullscreen="1" to 1 or 0, depending what it was and trying again. (this value is located in the file "C:\Documents and Settings\%username%\Local Settings\Application Data\Divinity 2\Profile\graphicoptions.xml" - forcefully changing the resolution in the file mentioned above to the same resolution as your desktop If these suggestions don't help you, don't hesitate to contact us (support@larian.com). http://www.facebook.com/dragoncommander http://www.facebook.com/DivinityOriginalSin http://www.youtube.com/larianstudios

Re: Black screen in game Larian_QA #442443 21/04/11 04:45 PM
Joined: Apr 2011 S synek OP stranger
OP synek stranger S Joined: Apr 2011	Problem solved after reinstalling the game . Many thanks Last edited by synek; 21/04/11 05:24 PM.

Re: Black screen in game synek #442444 21/04/11 06:37 PM
Joined: Mar 2003 Location: Canada Raze Support
Raze Support Joined: Mar 2003 Location: Canada	Glad you got it working, and welcome to the forum.

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