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#831459 23/10/22 02:58 PM
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JosephK Offline OP
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I have a Window 10 PC that had two drives, a bootable SSD on C: and a larger hard drive on D: I had been running BG3 on Steam from the D: drive with no problem, but wanted to swap for an SSD to try to speed up the PC, especially BG3 load times.

I cloned the D: drive and swapped, but the game crashes whenever I try to load a save game, either recent or old autosaves.

I checked drivers, uninstalled BG3 and Steam, reinstalled twice, tried running the exe files as administrator, but I can't get it to load or start a new game. Usually it crashes on startup, but sometimes it gets to the load screen, where I can try starting a new game or loading one of my cloud saves. Either way, it crashes.

Anything else I can try?

OS Name Microsoft Windows 10 Home
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-AHUO1RU
System Manufacturer LENOVO
System Model 90H00006US
System Type x64-based PC
System SKU LENOVO_MT_90H0_BU_LENOVO_FM_ideacentre 720-18IKL
Processor Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 3600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date LENOVO O2TKT40A, 10/5/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Product 36C5
BaseBoard Version SDK0J40709 WIN 3259615372089
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume4
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1806"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.9 GB
Available Physical Memory 6.44 GB
Total Virtual Memory 11.9 GB
Available Virtual Memory 4.34 GB

Last edited by JosephK; 23/10/22 02:59 PM.
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Location: outback nsw
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are we talking about the stock standard NVIDIA GeForce GTX 1050 Ti model?
you say you checked drivers but what you decribe sounds very Gpu issue... test to see other software run fine, something that uses the Gpu like a game or video rendor is what we need to know
+ if you put the old drive back in the game is happy again?

anyway if other games and rendors i.e, the system gpu works then i'd assume the issue is that the game [or more likely Steam] is not detecting hardware correct... when you reloaded the game did you actually reinstall them or just copy \verify old files across?


Luke Skywalker: I don't, I don't believe it.
Yoda: That is why you failed.
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JosephK Offline OP
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Thanks - yes, it's the stock GeForce GTX 1050 Ti. GeForce's utility says my drivers are up to date.

At first, I just swapped the drive without changing anything, but when that didn't work, I uninstalled BG3 and Steam, deleted my Larian folders, and reinstalled everything.

I tried installing Skyrim from Steam and you're right, that crashes too, shortly after I try to start a new game.

I'll try the old drive soon.

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you could also try removing the Gpu from your device manager and then scanning for changes... that should force your system to reload the driver
[img]https://windowsforum.com/media/remove-and-scan-jpg.815/full[/img]

i'd also try loading some kind of game without Steam... even some online browser game will do for a test


Luke Skywalker: I don't, I don't believe it.
Yoda: That is why you failed.
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JosephK Offline OP
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Thanks so much for your help, I really appreciate it.

I tried removing the GPU from my device manager and scanning for changes, and tried putting the old HDD back. No luck on either of those.

I tried running Unigine's GPU benchmarking software (https://benchmark.unigine.com/superposition), and that crashed too.

Probably my next attempt will be to put the SSD back in, back up files to the HDD in an enclosure, then factory reset the system and hope for the best. smile

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JosephK Offline OP
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Thanks again for your help. I'll probably never know the exact problem, but after I factory reset my PC, then installed and ran the GeForce and Samsung utilities, then Steam, it works fine. smile


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