Larian Banner: Baldur's Gate Patch 9
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#871341 29/07/23 03:51 AM
Joined: Jan 2023
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I am trying to logon to my Larian account after purchasing a new PC. When I try it tells me that it has sent an SMS message, but I never receive it. How do I get this resolved?

Joined: Jun 2020
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Now fixed.

Last edited by Morgul; 29/07/23 06:06 AM. Reason: Tech support fixed it for me.
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I tried again... it is still not working for me. Is there a way to contact their support team other than email?

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I got a response back from their support. We are working through the issue. It appears isolated to my account.

Joined: Jul 2023
Location: Colombia
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Location: Colombia
It's not isolated. It's happening to me too.


The Red Prince.
Joined: Mar 2021
Location: Oxnard, CA
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Location: Oxnard, CA
Same. I can get around the problem via logging in with steam on larian.com, but the launcher, edge and firefox all are not sending the SMS code.

Joined: Aug 2023
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I am also not receiving SMS messages when I try to log in

Joined: Aug 2021
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This has been an issue for me as well since release.


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