Larian Studios Forums Baldur's Gate III Baldur's Gate III - Technical & Gameplay Problems Game Crashes constantly (Error DXGI_ERROR_DEVICE_REMOVED)

I am also getting this RTX3080 32gb RAM, tried various setting on the gfx card, tried different drivers. Happens randomly but more on actions, like saving or dialogue or cut scenes.

The game is a buggy pile of poo and I should have put in for a refund on Steam before I got passed 2 hours but I persevered, which was a mistake.

You cant get into a game that crashes every 5 minutes. Hotfixes are not making any difference.

I'm having similar problems, and it's happening so often I either save every 5-10 minutes or risk losing 20-40 minutes of progress to a crash.

I'm running an Asus ROG Strix B650-F with a Ryzen 9 7900X with 32 gb of ram and an Nvidia 3070. Game is installed on C which is an nvme drive with plenty of free space. My husband has the same set up except he's running a 4080 and had crashes early on but they appear to have gone away for him almost entirely.

Tried a number of solutions I saw online. Tried turning off V Sync, tried limiting framerate to 60, tried running in admin (that caused immediate crashes) tried running vulkan (5 minute or less crashes) tried running directly from the game instead of via the launcher (not much of an improvement). It crashes in multiplayer harder than in single player, taking down my entire machine. Error reports always seem to point to driver or DX issues or whatever.

I desperately want to play this game, I'm watching all my friends get massively far ahead cause they're not constantly interrupted and set back. At this point it's so much more frustrating than it's worth, I don't know that I'll bother continuing to try.

I really hope they fix things, cause right now I feel like I'm not just missing out on an otherwise phenomenal game, but also on any real chance to play with my friends at all.

Did you try both of these things together? Otherwise set the launcher to run as admin as well as the game exe and turn off overlays if you got them running and see if that helps at all for you (I posted about this earlier in the thread from my own experiences)

Complaining that your game is crashing without also listing your entire PC spec, will not help anyone.
These crashes are definitely hardware-specific.
I also have a RTX3080 and 32GB of RAM - my game has NEVER crashed after playing the EA for 30 hours and now, 120 hours into the full release.
List your specs!

Hadn't tried both running as admin and running directly from the game instead of the launcher yet, no. I will give that a whirl this evening. Thanks for chiming in.

I've been running into these errors myself ever since game launched.

I played the game since Early Access Patch 3 on an old computer, I started to notice some problems during roughly Patch 8 where terrain was randomly turning blue/black so since I had that computer a long time I said that BG3 was gonna be the game I'll get a new PC for.

Fast forward to now. I bought a brand new PC delivered 3 weeks ago, I have roughly 5 programs installed on it so far, BitDefender AV, Steam, Valorant, Apex Legends and now Baldurs Gate 3.

Specs are i9 13900KS CPU, Rog Strix 4090 OC GPU, 128GB Corsair Dominator Platinum RAM, Windows 11 Pro all updates installed. 2 x SN850X SSDs and a 1600W Corsair PSU, I went overkill to ensure this new PC would last me a while and be able to play most modern games at max settings.

Imagine my surprise when I can play Apex and Valorant at 300+ FPS for hours on end with no problems but Baldurs Gate struggles to play without crashing to these errors for more than a few hours, the actual gameplay of the game is fine Typically always 165 FPS unless in Act 3 or Crazy effects on the screen then it can dip to as low around 90fps, however whenever these two errors (as they occur regardless which I use, DX11 / Vulkan) happen there is no rhyme or reason or recurring theme to it (although I notice it happens more frequently in character creation?) the games performance does not 'degrade' as it progresses towards a crash, it can be running smooth and just randomly occur. I even ran DDU to completely remove my driver when updating to the latest .99 variant to ensure it would hopefully be clean but it didn't fix anything. I've ran 3DMark and FurMark stress tests for over 4 hours each and both ran smoothly with no problems and hardware was reporting fine.

I sent 4 crash and 'gold' log files to support on the 2 day of the game being released as I had never ran into a similar problem on my previous 8+ year old PC but this one I barely own for a month is having problems, I received and email two nights ago from support telling me "Hey Thanks for contacting us, did you know we've released 3 hotfixes since then? Are you still having a problem? please contact us if so!" So I sent them again more logs that happened on that same day saying I am indeed having the problem, I imagine I'll have to wait another week to hear anything from them which I hope wont be just some copy and pasta response as when I contacted them about my Early Access issue they responded within hours and were so helpful but I guess they are very inundated at the moment suffering from success.

Can but only hope Larian look to optimize this, been looking forward to enjoying this game (and I really am crashes aside) but I feel bad about doing any multiplayer runs for friends for the possible looming threat of a crash.

Quick update. Ran the game through steam with this launch option:

"C:\Program Files (x86)\Steam\steamapps\common\Baldurs Gate 3\bin\bg3_dx11.exe" %command%

which just launches the game without the launcher. Seems to have fixed it for me, at least today. 6 hours of play, no crashes. I did try running both game executables direclty as admin, both immediately crashed. No idea why.

Hopefully that's helpful to some of you.

Just tried this and crashed within 30 minutes which is actually I think a new record so could possibly be placebo.

I used to encounter this really often. Constant crashes to desktop with DXGI_ERROR_DEVICE_REMOVED. It would happen every time I play and multiple times. I have a 3080 ti.

I resolved this by undervolting my gpu and turning off vsync. For my undervolt I have it as 0.850 mv and 1875mhz. I have not had a crash (not even 1 crash) in over a week now since I made these changes. It would crash with this error again once I tried reverting back to my old settings (stock gpu or vsync on).

Made this forum account to post this information to hopefully help others as being able to play this without DXGI_ERROR_DEVICE_REMOVED crashes makes for a much more enjoyable experience.

Had the same error (and a similar error on Vulcan). and tried a lot of different "fixes". I have a RTX3080 and AMD 5900X. In the end the following did the trick:

* Enabling DLSS (effectively turning off anti-aliasing) and
* Disabling Ambient Occlusion.

The rest is at "default" ultra quality. This might help some Nvidia users. Probably a good idea to clear the render cache after.

This isn't an issue to do with the game, its because your GPU is unstable.

I get it if I try overclocking my GPU too much.

The GPU itself is 'crashing', not the game.

Could be due to overheating, too much OC, or your card is failing if its at stock settings.

First thing to do is a driver & direct X reinstall, if that doesn't work look up benchmarks and stress tests to run.

There can be many reasons for this error. Microsoft has an article on the error and it does not explain it with a hardware issue. My GPU is watercooled and never runs above 70 degrees celcius and I had this error along with many many others.

Apparantly the problem occurs when the application makes an invalid call to the GPU driver.

Microsoft advice is pretty much the worst option you can get.

If the GPU is fine, the top reasons could be not enough power from the PSU or even ram errors:

https://www.reddit.com/r/starcitizen/comments/13qe9cr/dxgi_error_device_removed_amd_5700_xt_gpu_i7/

An invalid call to the GPU mostly happens when the 'call' is corrupted by a hardware error. Microsoft advice generally assumes you are running an office PC or laptop and not putting it through any heavy load.

If you don't want to actually even try to run stress tests to find out, then thats fine, its your PC. I tried giving up on giving out PC advice a long time ago and should continue to refrain because most people won't listen.

Well I don't get the error anymore and I just shared the steps I took. Maybe it will help someone.

Can you provide a stress test I can try? I've been having this issue and it's been perplexing me. I've got a 7900XTX and a 7800x3d, with a 1000w power supply and 32gigs of RAM; built this PC in May, and this is the only game I've run that's been giving me any problems. It's a pretty high-end rig so I've been surprised to be experiencing issues.

Curiously, this particular crash only happens for me when I run in DX11 - it doesn't happen if I run in Vulkan. However, in Vulkan, I experience other issues - strange graphical glitches (I'm getting those black squares appearing during dialogues that people have been reporting), and I've been getting microstutters during dialogues in Act 2 (Act 1 was fine). If I run in DX11 I get the device error hung in like 30 seconds flat. Weirdly, it didn't happen during early access at all. I was able to play for a few hours with no issues. Once release day came, though, suddenly I started getting this error almost immediately (as in, during character creation). I've been scratching my head on this. I'm not so proud as to assume that it can't be a hardware issue, but I just find it unlikely - I don't have this issue in any other title, the parts are new, and the issue is only occurring when running in DX 11 as opposed to Vulkan. Driver updates/reinstalls did nothing to remedy. Ultimately, I just want to be able to play the game and have it run as smooth as butter... I feel like with specs like mine, that should be doable.

New patch, same issues

I didn't play for 2 weeks (last save august 13th), constant crashes on Grymforge, no crash before (60h of playthrough).
I tried to play today after the first "big patch" and 5 min after the game crashed (Grymforge).
Started a new run with another character no crashes (2-3h of gameplay).
There's a really big problem with Grymforge.

My setup:

Amd Ryzen 7 5800x3D
Amd Rx 7900XT
32go ram 3600 mhz
Win 10 64

All drivers up to date.

I just can't play the game for now... waiting for the next "big patch" ...

Like everyone else in this thread, I had no issues in Early Access. Even the initial release seemed fine, I had no problems for the first day or so. Then the crashing started, DX11 and Vulkan both crashed very frequently. I did find earlier this week that installing the latest Vulkan runtime fixed my problem and was able to play all the way through to the Grymforge area without a single crash. It crashed during a fight after blowing up the rubble and I gave up.

Then today there was the new patch, now it crashes even in the earlier part of the game. If I make a new character, I can't make it to the beach before it crashes. Also the Vulkan performance is completely trashed, I was getting a smooth 60 ish fps before, now it feels more like 25, constant stuttering and skipping.

Every patch that has been released has made my experience of the game worse. One glimmer of hope is the AMD Radeon drivers patch notes actually acknowledges crashing Baldur's Gate 3 as a known problem, so maybe they'll fix something.

Well, new patch dropped and after a week of incredibly minimal crashing (literally hours of gameplay without crashing) now I'm back to crashing every 15 minutes or less. So that really sucks. Would really help to actually get some kind of official troubleshooting or something out of the support folks, just so we at least have some idea of what to try, instead of flailing for rumors on here and reddit.

Getting the same issue, was fine up until the 8th and then it started. Submitted everything they wanted but heard nothing back. Would really love any kind of response from them on this and instead I'm left with a game I can't play because it's not worth putting my pc through such hard crashes just to play an hour at best.

I have this issue as well. nothing seems to help. does anyone find a solution?
It´s possible to make the game crash faster by moving the camere rly fast. Worked in Grymforge