Larian Studios Forums Baldur's Gate III Baldur's Gate III - Technical & Gameplay Problems PS5 start issues

I have early access on PS5 and played it no worries this morning. This afternoon there was a message saying Install failed. That’s it. I can not open the game now. I have plenty of storage room…
Any other PS5 players have this issue? I JUST WANNA PLAY THE GAME *sob*

I’m having a similar problem - accessed it yesterday at its release and was able to get to the character creation screen. I walked away to get something and when I came back it had crashed. After that, it won’t even progress to the start screen before crashing again.

I tried deleting/reinstalling 3x, made sure any save files were deleted, rebuilt the database in safe mode, updated system in safe mode, finally did a factory reset of my pS5 and still nothing.

I am wondering if it is to do with the early access. I saw on, I think the Larian support page (?) that the games made in early access need to be deleted before playing after the official release (6th for us). This was for PC so I’m not sure if it will also relate to PlayStation.

We better have the full version downloaded and not need to redownload 100+Gb file on playstation.

Hello! You will not need to delete your saves before the 6th, that guide was specifically for PC Early Access players going into the Launch version for PC.
Your saves done before the 6th will still be compatible with the game on the 6th and you will not need to redownload the game.

If the Install failed issues persist I would recommend contacting our Support Team so they can take a look: https://larian.com/support/baldur-s-gate-3#modal

Hey just a note, your support form only has PC/Mac options for the Platform for BG3. It would be wise to add a PS5 options to make it easier to filter/audit ps5 issues for your support team