Larian Studios Forums Baldur's Gate III Baldur's Gate III - Technical & Gameplay Problems [Act 1] PS5 Can't play multiple crashes

Hey all! Been doing a lot of searching, just wanted others opinions since most bugs from ps5 latest patch people talk mainly about act 3.

Myself however just picked up a PS5 slim for black friday, and the nautilus segment was fine, but since first level up I have had multiple crashes, to the point now that I can’t get through the Grove battle, I can’t level up four characters at once, and now even the main screen crashes at load, so it is an unplayable game.

Tried the commonly recommended fixes (reinstall, fix database, delete cloud saves, no internet, etc) so I am reaching out to see if others are having challenges, or is there at some point a question of hardware being at issue here? If the answer is just wait for next patch that’s fine, but only seen most posts about act 3, didn't know if others were struggling through Act 1 on a PS5 slim. Its always CE-108255-1 if that matters.

Happy for any perspective, thanks in advance!

There's multiple issues with that code as it can mean many things. You said it's a new console, so it's possible it could be a faulty system. But we'll save that for last. Here's some workarounds to see if it's a firmware issue first and foremost these two seemed to of solved it for some people, while others still have no luck :

HDCP : Step 1: Go to Settings on your PS5 console.

Step 2: Select the System category.

Step 3: In the left pane, select HDMI. In the right pane, toggle off the button for the option Enable HDCP.

After disabling HDCP, you can check whether the error CE-108255-1 disappears.

____________________________________________________________________________

If you have an account on another PS5/4 try restoring the licenses of the games :

go to settings > users and accounts > other > console sharing and offline play > disable > all games and apps will be closed. Do you want to continue? - yes -You've disabled [Console Sharing and Offline Plat] on this PS5 - OK - press the PS button - shutdown. Open the same account on the PS5 producing error CE-108255-1. Go to settings - users ans accounts - other - Console Sharing and Offline Play - Enable - You've enabled [Console Sharing and Offline Play] on this PS5 - OK - Restore Licenses - Restore - OK

See if it fixes it, if it continues to do it, its highly likely the hardware of the system is faulty.