Larian Studios Forums Baldur's Gate III Baldur's Gate III - Technical & Gameplay Problems Bug report response times

How long do we wait for a response on a bug report these days?

10 days for my last one. I don’t expect a response generally speaking. All I care about is that they fix the issue. They suggested that my issue was due to mods, but I don’t use mods, so I hope they still work on fixing it.

It um... varies.

Some bug reports don't get any response at all, some do. A lot of mine received a response within the same week or the week after, but then a few didn't get any at all other than the automated email asking if the issue is fixed. So have to send another email to notify them the issue is not fixed, after which they do respond.

I usually have been getting a response within a few days. Granted, a lot of those are just routine "Our team is aware of this issue and working on it!" emails. I did get an email response asking me for save files within 2 days of reporting a major bug.

Other than the canned response tell me they had received my report there was no response.

Last Friday I got a reply to a report which I had written on the 2nd of December. The responses to "we are already working on this issue" types of reports seem to be quicker.