Do you already have full jars of honey or are you still trying to fill them, before you can fill up a jar use the rack on the hive, honey should be on the ground, drag and drop empty jar over it and it fills, then drag and drop it in your inventory - this ALWAYS works, as long as you're standing close enough (jars turn from red to grey). If it still doesn't work, just forget it. You don't really need them anyway! Bye!
