Larian Studios Forums Divine Divinity (English) Technical Problems Ongoing Problem

Lately, if I don't play the game for several days, when I click on the shortcut on my desktop, I get the following message in a window:

DIVINITY ERROR --

Divinity was not correctly terminated last time. It is recommended that all dynamic files will be cleaned up and all configuration data be resetted(sic). All savegames will be available afterwards.

Do you want to reset the configuration?

It then gives me the option of Yes, No or Cancel. If I pick no or cancel, I am right back in the same boat I started. If I pick yes, it takes me to a DIVINE DIVINITY Configuration V1.1 window where I can run a test. I generally don't change anything that is listed as an option as the game previously ran fine. After the test, I am usually right back to where I started. Eventually, I can get the game going again but only after several repeats of the above process. I am afraid that in the future I won't get the game going at all. I always shut the game down properly so I don't know what is causing this issue. Is this a known problem and if so, how do I fix it?

Is your computer doing something every several days? Perhaps an automated temp file cleaner or something is interfering with DD? Have you installed anything lately (around when the problem started) that either does something periodically, or is always running?
Are you shutting down all non-essential programs (especially anti-virus) before starting the game?

If the game was encountering a problem while exiting, it should not matter how long you wait before trying to start it again. DD uses an entry in a file generally used for install programs (called ntsetup.bat, or something like that) to delete a temporary file the next time the computer is booted. If you reboot your computer after exiting the game, does that trigger the error? That file is the only thing within the game itself that should be time sensitive, AFAIK.

In the configuration program, you do not need to rerun the test each time. Check the 'skip test' box, then click on the 'test' button and it will immediately change to the 'apply & close' button.


Other people have run into problems with the game on exit, but either randomly or consistently (one person had DD crash every exit), rather than being time sensitive, IIRC.

BTW, since the problem is with the game itself, if it ever refuses to start after resetting the configuration you should just be able to backup your saved game folders (just in case) and do a clean un-install and re-install to get it working.


Troubleshooting Tips (& manual install procedure)

I share this PC with three teenage boys so no telling what the heck they may have downloaded. I have never disabled my virus protection to play the game and I can't think of any other recent changes except that my Dell smart keys don't work upon boot up either. I need to reset them every time. I figure I can save my saves file and delete and reload the game if necessary. I just thought maybe this was a common problem that others had dealt with before. Thanks for your response Raze.