Larian Studios Forums Beyond Divinity (English) Technical Problems Cannot install Beyond Divinity

Hi all,

I can seem to install BD, even though I manage to do it before. The disc just spin and spin and spin, and nothing ever comes up. I am on Windows XP, but still on service pack 1. Anyone has any suggestions as to what I could do?

Thanks in advance!

Ok, your autorun doesnt come up? or nothing happens when you click on install??

Make sure there are no fingerprints or dirt on the cd. (you can clean this off with a littlebit of methelated spirits and a soft cloth. Wipe the cd from the core / inside to the outside... not in a circle around the cd)

When you put the cd into your cdrom / optical drive, hold both your shift buttons down for about 20 seconds (this is just to bypass any problems there may be with the autorun, just to be sure)

After this, double click my computer... but RIGHT click on your cdrom drive and select open from the menu that comes up. (double clicking your cdrom drive will result in the autorun starting, which is just the part we wanted to skip now)

Double click the BeyondDivinity.exe file and your setup SHOULD begin...

If this doesnt work, we have had a few cases where there were other programs interfering with the installation, reboot your computer... and start pressing F8 every second or two from the moment it comes up with the bios screen, until you get a menu. In that menu select SAFE MODE .... this will prevent any background programs from running on your computer. You can then repeat the steps above to isntall the game.

maybe it's being locked out by some program.... <img src="/ubbthreads/images/graemlins/think.gif" alt="" />

I had exactly the same problem (I think).

In my case the CD was reading as if my cd drive was 1.5x drive.

Here is a very slow temporary solution that should work: Copy the files from both discs to a directory on your computer and install from there. (For me the copy took about 60 minutes (and sounded like my drive was getting trashed) but it worked eventually (don't autorun - do the shift thingy or disable autorun).

Ive found the problem now affects other disks with very large install files (starcraft has a 650meg install.exe and BDiv has a 700meg setup.exe) - but it's the first time ive ever had a problem like this and I can't find an answer on google.

Can anyone suggest a more permanent solution - it's diriving me nuts....

(BTW: Most disks work fine - it's just a few - and -no- they are not scratched - they are spotless... <img src="/ubbthreads/images/graemlins/winkwink.gif" alt="" />

A few things that maybe worth comparing (plz let me know your setup)

From Belarc Advisor:
- Windows XP Home Edition Service Pack 2 (build 2600)
- MICRO-STAR INC. MS-6580 20A
- 2.67 gigahertz Intel Pentium 4
- _NEC DVD_RW ND-2500A drive

I have Spyware Guard and Kaspersky Installed (I dont think this matters... I tried in safe mode too)

I have windows XP fully up to date patch-wise.

[& this problem hurts my head] <img src="/ubbthreads/images/graemlins/confused.gif" alt="" />

Well, there's something wrong - my autorun does not work, never did work and nothing I could to make it work. it shall happens after I 'upgrade' to Windows XP. All other disc run fine.

I have to manually start the install process, and it takes FOREVER. The Beyond Divinity window doesn't pop-up. It just reads and reads the disc for DONKEY YEARS, as if my DVD drive is a 1.25x CD-ROM drive (as another poster has mentioned.)



Disc is clean and new.



Double click the BeyondDivinity.exe file and your setup SHOULD begin...



I only have ZoneAlarm, ICQ and AVG anti-virus on. AVG is nice and friendly, it won't bite me, right?

Disable your antivirus before you install the game... we have had numerous problems with over sensitive antivirus programs not allowing the setup to continue.

You can copy the contents of the 2 cd's onto your Harddrive, and run the setup from there. See if your computer will copy the cd. (It should, even if it takes long).

Rana, did you try what I suggested? ... 0.0 - I think it has a good chance of working....

IIRC AVG moans if it has a problem - so it's probly not that - though course it's worth trying. But to me it seems really dumb to ask you to disable antivir progs - the best way to stop getting infected is to find the viri *before* they spread all over the place (though of course larian is 99.99999% sure to not leave a virus on the disc - but where do you draw the line?)

@brokenunity

Its not about having or not having viruses on the cd... its to do with the antivirus's interference with regestry entries... scanning files while the game is trying to take control of them... or in some cases even locking certain files so that the game cannot access them.

My personal antivirus has never caused any hassles with any of my games (Trend Micro's Pc Cillin), but i know for a fact that Norton is prone to cause lock-ups in the game, causes problems with the copy protection, and also to report that it has been corrupted by the game (which it doesnt get corrupted - after a reboot everything is back to normal). There has been numerous reports of other antivirus packages causing similar problems....

BD doesnt need any internet connection, or LAN connection while you are playing.... so there should be no risk of infection while your antivirus is off while playing the game.

K, thx for pointing out some things I didn't think of... you make valid points.
I got Katsprotsky <img src="/ubbthreads/images/graemlins/winkwink.gif" alt="" /> which I like too. You're right about norton - its sucks. Now, er, I sidetracked this thread to much so let me apologise and ask ppl to get back to helping Rana (if they haven't given up... ).

Any suggestions to fix my problem would be extremely-much appreciated but I think it's one of those stupid problems that noene knows the anwer to 'cos its a freak occurence - so dont worry too much on that point.

I suppose this could help:
http://support.darkageofcamelot.com/kb/article.php?id=753

@ Rana
Have you been able to get it to work yet?

I had the same problem. I have Win XP as well. I put the brand new just opened disk in, and it spun and spun, locked up the entire system, had to reboot. Then I came here, read this thread, turned off my McAfee's AV and my Sygate firewall, Put the disk in again, and waited. It took a minute or two or three, but then the install popped up. The install itself took almost ten minutes. A lot of data, but it was moving quickly.

To those still having the problem, I fully recommend you turn off all Anti-virus or firewalls, put the disk in, and wait it out. It's a huge install file, and it takes the system a while to load one that large, even with a good cd rom speed. Most installs aren't that large, they're broken into mini cabs and files.

To the OP, with Win XP on SP1, please upgrade to SP2, and any other updates you lack. Go to http://windowsupdate.microsoft.com It contains many security fixes that you may not even know you need. I used to have a lot of problems with spyware, pop-ups, websites installing things without me knowing, downloading files, and it was bypassing my firewall and AV protection because of holes in XP. It's like swiss cheese. lol A new hole was patched again on the 9th too. A hole that let a website's trojans be installed. So please, make sure you're fully updated. <img src="/ubbthreads/images/graemlins/smile.gif" alt="" />

Thanks for everyone who answered on this one, it all worked together to help!