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#311720 12/07/05 10:25 PM
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Hello,


I previously purchased a copy of Beyond Divinity.
However, I have no problems installing the game, yet when I start it, the CD protection comes up and starts to check the Cd. It gets to about 15-20% of the way and then the program closes and the game doesn't start. This happens EVERY time I try to play the game. I am a bit miffed, as I have purchased a game that I cannot play, and don't feel like going back to the demo to get my Divinty fix.

I have tried the 1.47 patch and updating drivers and service packs, closing background applications etc...... to no avail.

I do have the right Cd in the drive (CD2)

There is no error message from the CD protection program. It just closes and nothing happens.

Maybe the protection works and the game just fails to initialise.
What on earth can I do to fix this problem?


System:
Windows XP Pro SP1
AMD Athon XP 2700+
512 Mb DDR PC3200
nVidia GeForce FX 5900
40 Gb Maxtor HDD
Asrock G40 M/B


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If you run dxdiag (click Start | Run, type in dxdiag and hit Enter), does it report any problems? There are a couple of tests under the Display tab.

Try setting the game resolution and your desktop resolution to be the same. A couple people have had problems with DirectX's resolution switching on game startup, which this avoided.

Do you have any video filters installed? At least the ReClock DirectShow Filter needs to be disabled to play the game videos.

In Windows Explorer, if you browse to the '..\Beyond Divinity\Static' folder, can you view the 'intro.mpg' video? You can rename this file to have the game skip it on startup, and see if that makes a difference.

Lady_Rain describes an MS patch for video related problems (included in SP2) in the topic CRASHING TO WINDOWS

See also;
yet another "Game simply won't start!"-thread and BattleFields N00b ?

Raze #311722 13/07/05 10:03 AM
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Hello,

No problems under Dxdiag, all tests work fine.
Tried renaming intro movies, I can watch them seperately tho, so I doubt they're the problem.
Updated Starforce drivers and with no success,

Even tried the Microsoft patch for video related problems and that didn't work either.

Game resolution is set to desktops, and I've tried all sorts in the configuration program.

Is the Cd I bought a dud?

Please help!


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Hello,
Is the Cd I bought a dud?


No, I don't think so, but you might wanna try installing the game on a friend's PC and see if you experience the same problem.

Please start up the configtool.exe which you can find in the root where you have installed the game. Make sure that FSAA Mode is set to 0.
Can you do a test without problems?

Lynn #311724 13/07/05 02:39 PM
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Yup, I can do a test with no problems, with all the resolutions and FSAA settings. The test runs under all conditions.

However, the game won't work at all.

I'll try on a friends PC, then I'll get back.

Tanx!


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Yup, the game runs on a friend's pc. No problems there..... why on earth does it not run on mine?

I have no spyware or anything, and the hard drive is new, freshly formatted, most recent drivers etc...

I am bewildered.... The demo ran fine by the way. No problems at all. Not the case with the full game. I bought it and havn't been able to play it once!

Is there a CD key or something Larian could send me so I could skip the CD protection thing? or is there no way to bypass it on a non-pirated copy of the game?


Please help, as I can see absolutely no reason for the game not running on my system. I am totally confused.... <img src="/ubbthreads/images/graemlins/cry.gif" alt="" /> <img src="/ubbthreads/images/graemlins/think.gif" alt="" />

Durandal out


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Using the error report from the copy protection window, Larian can create a file to get Starforce to check the computer on startup, rather than the CD. However, since the copy protection window is disappearing without an error, the problem is very likely with the game.

Check if there are files called debug.lst or error.txt in the Beyond Divinity folder. If so, do they contain any error messages?

Try deleting the files config.div, slashed.cfg and slashed-d3d6.cfg in the Beyond Divinity folder (if they exist), to force the configuration program to recreate them.

Try deleting the files within the dynamic folders (not the folders themselves, though);
'..\Beyond Divinity\Acts\Act1\Dynamic', '..\Beyond Divinity\Acts\Act2\Dynamic', etc.
These folders are used as a cache for the game. Files are created / copied there from the save game folder when you load, and written / copied to those folders when you save a game. The files will be re-created as required the next time you start Beyond Divinity. If there was a corrupt file in those folders, deleting the files should fix the problem.


To determine if the problem is due to a conflict (something system related), or a problem with the game install (less likely, but easier to check) you can verify the integrity of the game files (see below).

~~~

The install program should report any problems, such as CRC errors, during install. However, if it fails to do so, or a file becomes corrupt after installation, the integrity of the files can still be verified using a program such as FileCheck; download (194KB). This is a small freeware program (no install required) to calculate the CRC-32 values (the cyclic redundancy check used in zip files) of a number of files. It can also compare a previously calculated CRC file with a set of files/folders.

After doing a clean install of BD and rebooting, I deleted the files in the '..\Beyond Divinity\DirectX9' folder (since they are not needed if/once DirectX 9 is installed). Then I used FileCheck to create a crc file of the game folders, installed the 1.45 patch and did so again, both before starting the game (I repeated this procedure with the 1.47 patch). If you compare the appropriate CRC file to your install, it should tell you if there are any corrupt files. You do not need to worry about moving any saved games out of the savegames folder or deleting the files in the dynamic folders, since new files will not be tested by FileCheck, just those listed in the crc file. If you have started the game and changed any options, there will be differences reported in the config.div and keylist.txt files. In my install the '..\Beyond Divinity\Editor\dgen_themes.000' file was also reported to be different.

There are several files in the Beyond Divinity folder created when the game is started or options are changed, including init.cfg, mapids.000, persist.dat, sinfo.000, slashed-d3d6.cfg, slashed.cfg, sound.cfg and starlog.txt. A couple other files are also added, but another crc file including these wouldn't help much, since most or all are system or option dependent, so these files would usually be reported as different regardless of being valid or corrupt.
At least the config.div, slashed.cfg and slashed-d3d6.cfg files in the Beyond Divinity folder can be deleted, and the configuration program / game will recreate them the next time it is started.

Beyond Divinity CRC files (285 KB)
[*] These crc files are based on the UK English version; the North American version should be the same, I think, but the Australian version will have differences (it uses a different copy protection).
[*] FileCheck expects the files to be in the original locations to verify, so if you installed BD to a location other than the default (C:\Program Files\Larian Studios\Beyond Divinity), open the CRC file in Wordpad (for example), and do a search-and-replace so the file/folder paths match your install.

If your CRC values match, it is not the game itself, but likely a conflict with something else in your system or a problem in the saved game folder. When examining the list of 'errors' FileCheck produces, potential problem files would be those with an error trying to read, or with a large size difference (especially zero byte files) from the known good install.

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ARGH! That is really all I can say. I was so looking forward to playing this game. Pretty much my story goes like the rest. I get it home, install the thing then go to play and I get this .....aggravation. I am so ready to ask for an address to send it back and get a refund. I swear. For 2 hours now I have fought trying to get the thing to work.

I emailed Larian in hopes of getting a "product key".

Any other suggestions?

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[color:"orange"]I emailed Larian in hopes of getting a "product key".[/color]

So you are getting an error message in the copy protection window, even with disk 2 in an optical drive?

Without something else to go on, I'm not sure what to suggest that wasn't already mentioned this topic or the other you replied to...


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