Larian Studios Forums Divinity II The Dragon Knight Saga / Flames of Vengeance (English) Technical problems Cutscene video freezes/crashes

When I play the PC version of Divinity II - The Dragon Knight Saga, I get random freezes during video cutscenes, which renders the game unplayable.

Specs:

i7 930 CPU (4GHz)
6 Gig RAM (1.6GHz, Tri-channel)
ATi Radeon HD5970 GPU
Creative X-Fi Xtreme Gamer SPU

Windows 7 Professional 64bit
ATi driver 10.10
Catalyst AI: Standard
1920*1080 Resolution

Everything else seems to work fine, other then maybe the noticable low framerate.

For Ego Draconis, this problem could occur because the codec for the format used in the videos was corrupted.

See here.

I haven't installed codec packs, and this Windows 7 install is pretty new.

The bottom links to the codec & hotfix do not seem to work with Windows 7.

From playing the movie files, the codec seems to be working absolutely fine, it's just it doesn't while in-game.

Crossfire is disabled for this game as far as I'm aware; I'll look into it.

EDIT: Just tried showing the Crossfire icon option, and it does show. Going to disable and try again.

-BUMP-

SOLVED

Disabling AI to force Crossfire off seems to have solved it. I haven't crashed once since; played a good 14~ ish hours straight.

Maybe the developers should consider becoming an addition to the Crossfire profiles, as I can see this becoming a problem that may give the game a bad reputation from lesser-experienced customers with similar setups.


This is a brilliant game thus far; I am seeing how people say this game is severely underated. (Still playing the Ego Draconis episode)

Thank for the feedback; glad you got it working.

Unfortunately the game does not support SLI/Crossfire.