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#479913 24/01/14 07:46 AM
Joined: Jan 2014
Location: Australia
S
stranger
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stranger
S
Joined: Jan 2014
Location: Australia
Hello everyone,
just got the game today been wanting to try it out for a while, however,i ran into the following problem:
After the loading screen that informs you of the hotkey configuration, the game instantly crashes. So start game via steam -> press play button -> get to loading screen that says "this game is an alpha and is blabla change"+keyboard -> finishes loading -> game crash. Afterthat i get pop up from xdiag with a bunch of meaningless info and get to submit a report. Which i did ofcourse.

Either way, already tried reinstalling the game, which didnt help.
Made sure my drivers etc are all up to date, didnt help either.
Reinstalled the directX verison that came with the game which didnt help either.

Tried looking into the config file however opening it in editor just gives me a few lines with text im not sure i should mess with unless i get some proper instructions.

Also heard that the game is currently giving issues to people with 32bit operating systems. considering i have one would that explain the issue? And would there be anything to fix it? If you need further information please let me now, ill keep checking in regulary (well while im not at work at least).
Thanks for taking your time to read this,
With regards,
Ser Pounce-a-lot

Joined: Mar 2003
Location: Canada
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Location: Canada

This has helped at least a couple people: Hack for 32bit windows users

Joined: Jan 2014
Location: Australia
S
stranger
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stranger
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Joined: Jan 2014
Location: Australia
nope, didnt help. had a look trough it, and apperently the fix is mostly for when people cant start a new game, not when the game crashes before you are even able to selecet new game or anything like that. Thanks anyway smile

Joined: Mar 2003
Location: Canada
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Location: Canada

Try starting the game directly from the ..\SteamApps\common\Divinity - Original Sin\Shipping\EoCApp.exe program file. Perhaps right click and run as administrator (or right click, select properties and switch to the Compatibility tab if that doesn't help).

Are you shutting down all non-essential programs (especially anti-virus) before starting the game?
Did you check to make sure your firewall isn't blocking the game? (EoCApp.exe and SupportTool.exe both need access)

Joined: Aug 2010
Location: France
stranger
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stranger
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Location: France
I had the same problem but after an update and this "hack" it work well now.


Come from the flames, burn in the fame.
Joined: Jan 2014
Location: Australia
S
stranger
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Joined: Jan 2014
Location: Australia
Tried that, didnt work. Anyone knows how to manually change the settings in the config file? Maybe lowering the settings from default will work.

Joined: Mar 2003
Location: Canada
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Location: Canada

I didn't check out the configuration files much, just to be able to manually set the resolution and display mode.


You can edit the graphicSettings.lsx (in the '..\Documents\Larian Studios\Divinity Original Sin' folder) in Wordpad, or other text editor, to manually change the resolution. Search for the section:

</node>
<node id="ConfigEntry">
<attribute id="MapKey" value="ScreenHeight" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value" value="1600" type="4" />
</node>
<node id="ConfigEntry">
<attribute id="MapKey" value="ScreenWidth" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value" value="2560" type="4" />
</node>



Search for 'fake' near the start of the file to set the display mode (if both FakeFullscreen and Fullscreen are set to zero, it will be in Window mode).

<node id="ConfigEntry">
<attribute id="MapKey" value="FakeFullscreenEnabled" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value" value="0" type="4" />
</node>
<node id="ConfigEntry">
<attribute id="MapKey" value="FrameCapFPS" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value" value="60" type="4" />
</node>
<node id="ConfigEntry">
<attribute id="MapKey" value="Fullscreen" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value" value="1" type="4" />
</node>

Joined: Jan 2014
Location: Australia
S
stranger
OP Offline
stranger
S
Joined: Jan 2014
Location: Australia
Tried out different settings however it didnt fix it. Ill keep an eye on the forums and regulary update the game and see if it gets patched or someone discovers a fix.
Might be a problem with my pc tho, considering its fairly old.
Thanks for the help anyway


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