What is your desktop resolution?
Did you try manually setting the resolution?
Please email supportdos@larian.com, with a description of the problem and the report.zip file generated by the
D:OS support tool.
You can edit the graphicSettings.lsx file (in the '..\Documents\Larian Studios\Divinity Original Sin' folder) in Wordpad, or other text editor, to manually change the resolution. Search for the section:
</node>
<node id="ConfigEntry">
<attribute id="MapKey" value="
ScreenHeight" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value" value="
1600" type="4" />
</node>
<node id="ConfigEntry">
<attribute id="MapKey" value="
ScreenWidth" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value" value="
2560" type="4" />
</node>
Search for 'fake' near the start of the file to set the display mode (if both FakeFullscreen and Fullscreen are set to zero, it will be in Window mode).
<node id="ConfigEntry">
<attribute id="MapKey" value="
FakeFullscreenEnabled" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value"
value="0" type="4" />
</node>
<node id="ConfigEntry">
<attribute id="MapKey" value="FrameCapFPS" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value" value="60" type="4" />
</node>
<node id="ConfigEntry">
<attribute id="MapKey" value="
Fullscreen" type="22" />
<attribute id="Type" value="0" type="5" />
<attribute id="Value"
value="1" type="4" />
</node>