Larian Studios Forums Divine Divinity (English) Technical Problems Game crashes to desktop when tryin to go down well

I am new to the game, i only bought it a few days ago and i am not that far
i am trying to go down the wooden well in algaroth (spelling) but whenever i do, all i see is the desktop cos it crashes.

i have tried changing my configuration from direct 3d to software then direct draw and i have also tried re-installing but it still crashes there and only there. Can any one help?

oops, i forgot to leave my spec. i have:

windows 98 se
384 mb ram
directx 8.1
64 mb radeon graphics card and all the drivers
32 bit colour depth
i dont now what game version i have though

Have you checked out the suggestion in the topic Game crashes to desktop when...? It is a similar problem, though not necessarily the same cause.

Try deleting all of the files in the '..\Divine Divinity\Run\Dynamic' folder.
This folder is used as a cache for the game. Files are created / copied there from the save game folder when you load, and written / copied from that folder when you save a game. The files will be re-created as required the next time you start Divinity. If there was a corrupt file in that folder, deleting the files should fix the problem.
After that, start a new game and try going down the well right away. That will narrow down if it is a problem with Divinity or the saved game itself.

[color:"red"]aLeRt!!...64 mb radeon graphics card and all the drivers!![/color]
<img src="/ubbthreads/images/graemlins/eek.gif" alt="" />

try fiddling with your card settings..... and good luck too! <img src="/ubbthreads/images/graemlins/up.gif" alt="" /> <img src="/ubbthreads/images/graemlins/biggrin.gif" alt="" />

nope, it still crashse when i go down the well, i deleted all the files in dynamic and started a new game and headed straight for the well but it still crashed. i dont think it has anything to do with movie scenes cos when i come out of the first house, i can view the scene with mardeneaus. can u tink of any other ideas?

it has stopped crashing to desktop now but it now comes up with the error

this program has caused an illegal operation and will be shut down. on the details tab i got this

DIV caused an invalid page fault in
module KERNEL32.DLL at 0257:bff7a388.
Registers:
EAX=0b0a5a48 CS=0257 EIP=bff7a388 EFLGS=00010216
EBX=0001c304 SS=025f ESP=00adf5a0 EBP=00adf5c4
ECX=292118a0 DS=025f ESI=0b0d080c FS=519f
EDX=c15c5de0 ES=025f EDI=01013d3c GS=0000
Bytes at CS:EIP:
89 41 08 8b 56 04 8b 46 08 89 50 04 8d 04 1e 50
Stack dump:
01013d3c 00000000 0184000c 01840000 0b0d080c 00000000 00000000 0000c100 0000b0d1 00adf5ec bff7a550 01840000 0b0d080c 0001c304 00000000 0001c2fe

i ran scandisk and i have no errors or viruses. can anyone help me?

you DID remember to turn off Anti-V before installing?? <img src="/ubbthreads/images/graemlins/biggrin.gif" alt="" />

yeah i did. Y?

read the thread with my problem i had in it that raze posted, and see how i solved that...your bug sounds similar

this one ..... here!

<img src="/ubbthreads/images/graemlins/biggrin.gif" alt="" />

soundfxman

u sed that u ran a filecheck program, which one was it because i cant find it mentioned and it sorted out ur problem.

i believe it's called system file checker....... <img src="/ubbthreads/images/graemlins/think.gif" alt="" />
hope that helps you! <img src="/ubbthreads/images/graemlins/biggrin.gif" alt="" />

The link and description of FileCheck are in the Troubleshooting and Manual Install Procedure post.

i have downloaded that filechecker but i do not completely understand how it works. i filechecked the files in divine divinity, now what?

Download and extract the crc files listed in the manual install post, then do a search and replace (in Wordpad, for example) so the listed path corresponds to where you installed Divinity. Then start FileCheck, switch to the Verify tab, browse to the edited crc file and hit the Verify button. Any difference between your files and mine will be displayed; zero byte or unreadable files are immediately suspicious, but those close in size are probably ok (there are some examples of valid file differences under the description in the manual install post).
If you got that far, check the list of crc errors for anything that stands out.

k, i ran the filechecker and clicked on the verify tab, and it came up with this:

Verifying CRCs in file C:\Verify.CRC ...
File C:\Program Files\Divine Divinity\Run\dat\sound.cmp does NOT match.
OldBytes = 165325592, NewBytes = 165325592, OldCRC = FBB20C71, NewCRC = A244101B
Directory C:\Program Files\Divine Divinity\Run\dat does NOT match.
OldBytes = 302396445, NewBytes = 302396445
OldFileCount = 38, NewFileCount = 38
OldMetaCRC = B3828462, NewMetaCRC = D713083F
File C:\Program Files\Divine Divinity\Run\localizations\english\voice.cmp does NOT match.
OldBytes = 160859779, NewBytes = 160859779, OldCRC = 3E0E1D3C, NewCRC = 5A7DEA51
Directory C:\Program Files\Divine Divinity\Run\localizations\english does NOT match.
OldBytes = 163497698, NewBytes = 163497698
OldFileCount = 8, NewFileCount = 8
OldMetaCRC = 5BDB1F92, NewMetaCRC = 435969B8
File C:\Program Files\Divine Divinity\Run\main\startup\objects.x2 does NOT match.
OldBytes = 2405424, NewBytes = 2405424, OldCRC = 370F797A, NewCRC = F9FDE76E
Directory C:\Program Files\Divine Divinity\Run\main\startup does NOT match.
OldBytes = 69777162, NewBytes = 69777162
OldFileCount = 39, NewFileCount = 39
OldMetaCRC = 22725B87, NewMetaCRC = 6033BA53
File C:\Program Files\Divine Divinity\Run\main\startup.v2\shot.xxx does NOT match.
OldBytes = 1440018, NewBytes = 1440018, OldCRC = 62BFA26F, NewCRC = 438D604F
Directory C:\Program Files\Divine Divinity\Run\main\startup.v2 does NOT match.
OldBytes = 69807280, NewBytes = 69807280
OldFileCount = 41, NewFileCount = 41
OldMetaCRC = F0AB63AA, NewMetaCRC = AAA1DEF9
File C:\Program Files\Divine Divinity\Run\savegames\Jamie\world.x0 does NOT match.
OldBytes = 10021644, NewBytes = 10021644, OldCRC = F86EC247, NewCRC = 07D6A60E
Directory C:\Program Files\Divine Divinity\Run\savegames\Jamie does NOT match.
OldBytes = 21109527, NewBytes = 21109527
OldFileCount = 22, NewFileCount = 22
OldMetaCRC = 2F1CD248, NewMetaCRC = 3C94B920
File C:\Program Files\Divine Divinity\Run\savegames\quicksave\world.x0 does NOT match.
OldBytes = 10021580, NewBytes = 10021580, OldCRC = 1531B016, NewCRC = 528F4A13
Directory C:\Program Files\Divine Divinity\Run\savegames\quicksave does NOT match.
OldBytes = 22513676, NewBytes = 22513676
OldFileCount = 22, NewFileCount = 22
OldMetaCRC = 36E790D4, NewMetaCRC = 3D326514
File C:\Program Files\Divine Divinity\Run\static\heroes\surfC.bic does NOT match.
OldBytes = 32271439, NewBytes = 32271439, OldCRC = E66F071B, NewCRC = 82D4C9FC
File C:\Program Files\Divine Divinity\Run\static\heroes\surfD.bic does NOT match.
OldBytes = 9489374, NewBytes = 9489374, OldCRC = EB50055A, NewCRC = 40E53813
File C:\Program Files\Divine Divinity\Run\static\heroes\surmB.bic does NOT match.
OldBytes = 56380567, NewBytes = 56380567, OldCRC = 57F5F757, NewCRC = 5D5C1ABD
File C:\Program Files\Divine Divinity\Run\static\heroes\surmC.bic does NOT match.
OldBytes = 32553235, NewBytes = 32553235, OldCRC = AB6C580F, NewCRC = 79EA6CAE
File C:\Program Files\Divine Divinity\Run\static\heroes\warfA.bic does NOT match.
OldBytes = 22679094, NewBytes = 22679094, OldCRC = 6C0B683D, NewCRC = 4C452485
File C:\Program Files\Divine Divinity\Run\static\heroes\warfB.bic does NOT match.
OldBytes = 51435358, NewBytes = 51435358, OldCRC = 2C5E0126, NewCRC = 9D4604BF
File C:\Program Files\Divine Divinity\Run\static\heroes\warfC.bic does NOT match.
OldBytes = 31027392, NewBytes = 31027392, OldCRC = 605277BD, NewCRC = CD06CC75
File C:\Program Files\Divine Divinity\Run\static\heroes\warmB.bic does NOT match.
OldBytes = 77994356, NewBytes = 77994356, OldCRC = 81C2264D, NewCRC = D252C646
File C:\Program Files\Divine Divinity\Run\static\heroes\warmE.bic does NOT match.
OldBytes = 18533775, NewBytes = 18533775, OldCRC = F6631155, NewCRC = 9287388A
File C:\Program Files\Divine Divinity\Run\static\heroes\wizfA.bic does NOT match.
OldBytes = 22262221, NewBytes = 22262221, OldCRC = E30F0830, NewCRC = 84D8DE2F
File C:\Program Files\Divine Divinity\Run\static\heroes\wizfB.bic does NOT match.
OldBytes = 48924978, NewBytes = 48924978, OldCRC = 1FA66722, NewCRC = A2E10DAC
File C:\Program Files\Divine Divinity\Run\static\heroes\wizfC.bic does NOT match.
OldBytes = 30495175, NewBytes = 30495175, OldCRC = E7C78DED, NewCRC = FF866AB4
File C:\Program Files\Divine Divinity\Run\static\heroes\wizmB.bic does NOT match.
OldBytes = 88339774, NewBytes = 88339774, OldCRC = 1397AE98, NewCRC = B85E8496
Directory C:\Program Files\Divine Divinity\Run\static\heroes does NOT match.
OldBytes = 913310511, NewBytes = 913310511
OldFileCount = 66, NewFileCount = 66
OldMetaCRC = 68189536, NewMetaCRC = 159E9F82
File C:\Program Files\Divine Divinity\Run\static\imagelists\CPackedb.12c does NOT match.
OldBytes = 18940672, NewBytes = 18940672, OldCRC = 8BC4DC61, NewCRC = CA9309AF
File C:\Program Files\Divine Divinity\Run\static\imagelists\CPackedb.1c does NOT match.
OldBytes = 385617662, NewBytes = 385617662, OldCRC = 75DC210F, NewCRC = E75B8D77
File C:\Program Files\Divine Divinity\Run\static\imagelists\roofs.000 does NOT match.
OldBytes = 218447694, NewBytes = 218447694, OldCRC = BA679216, NewCRC = 7D3FF417
Directory C:\Program Files\Divine Divinity\Run\static\imagelists does NOT match.
OldBytes = 780283574, NewBytes = 780283574
OldFileCount = 55, NewFileCount = 55
OldMetaCRC = 5F308AC1, NewMetaCRC = 96373EE9
Summary does not match.
OldBytes = 2533610955, NewBytes = 2533610955
OldFileCount = 486, NewFileCount = 486
OldDirCount = 27, NewDirCount = 27
OldMetaCRC = A86B3B92, NewMetaCRC = 0F012F29
Verify time = 543.7 sec (31 Aug 2003 19:39:19)

i dont have a clue what this means so raze, can u help me please?

"File C:\Program Files\Divine Divinity\Run\savegames\Jamie\world.x0 does NOT match."

Did you use my CRC file (from a known working install)? I moved my saved games before generating the file, so there should not be any old values to compare with.

i think i have figured it out, i downloaded the crc files and looked at the ones u listed, and it appears that i am missing the following files:

\Run\slashed-d3d6.cfg
\Run\persist.dat
\Run\sound.cfg
\Run\dat\usernotes.bin
\Run\sinfo.000

I think those are all configuration files, and may not be created until you change some options from the default or add notes to the main map (in the case of usernotes.bin), etc. In my clean install + patch CRC file, slashed-d3d6.cfg, persist.dat and sinfo.000 are present (I tested at 1024x768, Direct3D) but sound.cfg and usernotes.bin are not.

Have you changed the sound volume or added notes to the main map? That should create sound.cfg and usernotes.bin. sinfo.000 - maybe system info? Did you use the default resolution, etc. when running the configuration program's test?

Have you installed the latest patch? Did you already try a clean install + patch?
Zip or otherwise backup your saved games folder to another location first, just in case (depending on how far you got). Then un-install, re-boot, shut down all non essential programs (especially anti-virus), re-install the game, perhaps start a new game and see if you can go down the well, re-boot, shut down all non essential programs, install the patch, re-boot, shut down all non essential programs, start the game. This procedure is a bit over-cautious, but the best way to avoid install problems. Under Windows XP, make sure you install the game and patch from an account with administrative privileges.

thanx raze, i went down the well and completed the quest, thanks for all ur help <img src="/ubbthreads/images/graemlins/biggrin.gif" alt="" />