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Joined: Jul 2014
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Arakha Offline OP
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Joined: Jul 2014
Hello,

After entering the first garden and triggering the dialog after stepping on the 2 pressure plates, I'm being given the dialog option to reforge the souls but the game crashes everytime I hit the end of the dialog. I tried to switch the character who was carrying the spell but it didn't change anything. If I try to switch the character who is talking, the game doesn't crash but the final dialog option doesn't work (I hit 1 to end the discussion, but nothing happens and the dialog box stays open).

If I chose the other option, it lets me go through the rest of the game normaly, but without reforging any souls.

Another thing that I find weird is that the portrait of Icara is replaced at this particulart moment by a "?" icon, as if the game didn't know where to look for files (see the screenshot attached).

[Linked Image]

I've seen that issue being briefly related by another poster here, but I tried to download the support tools to give you a report, but he seems to crash in the middle of the report (not having access to some files). I bought the game on Steam BTW.

Edit : I ,also verified the game's files through Steam and the result was that all files were correctly validated.

Last edited by Arakha; 17/07/14 03:09 PM.
Joined: Mar 2003
Location: Canada
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Joined: Mar 2003
Location: Canada

You can manually zip the save in question, along with any CrashDump files in the '..\SteamApps\common\Divinity - Original Sin\Shipping' folder, to email to supportdos@larian.com. Perhaps also include your dxdiag report (click Start or WinKey-R, type in dxdiag and hit Enter, then in the window that opens, wait for it to finish and then click the Save All Information button).

Each save is a folder in the '..\Documents\Larian Studios\Divinity Original Sin\PlayerProfiles\<ProfileName>\Savegames' folder. In Windows Explorer, right click on the save folder and select 'Send To | Compressed Folder' to zip it.


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