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Joined: Jul 2014
stranger
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stranger
Joined: Jul 2014
When I am on the cyseal - Silverglen road and I try to click the bridge to cross into Silverglen, the game immediately crashes to the desktop. I've tried disabling my AV, re-installing completely, reloading from old save games.... I'm just stuck. Please help as I love the game but can't play and further now.

Joined: Jul 2014
stranger
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stranger
Joined: Jul 2014
any help or suggestions?

Joined: Jan 2014
Elverils/Larian Studios
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Elverils/Larian Studios
Joined: Jan 2014
Please send your save file right before crash to supportdos@larian.com . They will pass it to QA for verification and diagnose

Joined: Mar 2003
Location: Canada
Support
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Support
Joined: Mar 2003
Location: Canada

For Windows the D:OS support tool will generate a report.zip file which will include system and game information, any crash dumps, and your saved games (all but one of which can be deleted to reduce file size).

Joined: Jul 2014
stranger
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stranger
Joined: Jul 2014
Awesome. Will do. Thank you for the response.


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