Larian Studios Forums Divinity - Original Sin Divinity - Original Sin - Technical Issues Savegame bug on Mac

Hi,
there is a bug in the latest version of the game on Mac (1.0.252), where all saves made in the game will not appear again after closing the game.

I've tried everything in this forum, creating a new profile, renaming the old one, restarting etc, but nothing worked.

The only way I managed to load the saves was to extract the (now) compressed save games with the Save Game Editor. After extracting the lsv archive, they work fine in the game.

Hello,

I have to concur with Thanos. I have the same symptoms on my Mac: upon reaching the main menu, the 'Load' option is greyed out. Thus it's impossible to load any saved games.

If I try to create a new profile, I can proceed up to the beginning of the game, make a quicksave, but it's just impossible to load it, even if the in-game menu allows it: loading just does not work and I'm stuck on the screen giving me playing tips.

The issue Thanos was having was that saves would not show up in the load window after the game was restarted, or after switching profiles. They would load while they were shown, though.


Try browsing to the '~/Documents/Larian Studios' folder and renaming the 'Divinity Original Sin' subfolder.
This folder contains the saved games, configuration files and a level cache folder. Deleting or renaming it will get the game to recreate it on startup; playing the game from a different OSX user account would effectively do the same thing.
After that, start D:OS, create a new profile and see if you can start a new game and save/load. If that works, exit and then copy a couple saves from the renamed folder into the newly created profile's savegames folder. If that lets you load the saves, move the rest of them over (if you got far enough to that it isn't just as easy to start a new game).
If that doesn't work either, delete the new Documents D:OS folder and rename the original back again.


Are you creating a new profile to get a cleaner start with the new game, or is your previous profile not recognized?

Please email supportdos@larian.com, with your system specs, a description of the problem and one of the saves that will not load (or a new profile with just a save or two).
To get system specs you can use the 'System Report' button from the 'About This Mac' Apple menu item or the 'System Information' app (in the utilities folder).
Saves can be zipped by right clicking the folder(s) and selecting Compress, in the folder:
~/Documents/Larian Studios/Divinity Original Sin/PlayerProfiles/<ProfileName>/Savegames

It may also help to include the sampler output from the Activity Monitor:
1. Verify your Steam game cache (if applicable; there is a verification method for the App Store version, as well, see below)
2. Launch Activity Monitor
3. Start D:OS, start a new game and then save/load to get into a freeze state
4. Now Alt-Tab back to Desktop and check Activity Monitor. What do you see? How much CPU does the game consume?
5. Double click on the Divinity - Original Sin process and press 'Sample' button. Wait until Sampler is finished
6. Save sample output using 'Save' button


For the Steam version, to verifying local files, in the library, right click on Divinity Original Sin and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button.

For the GOG version, you can re-install the game, if you kept the downloaded installer (uninstall, reboot, shut down all non-essential programs, like anti-virus, make sure there is nothing left in the install folder and re-install), or try GOG's optional launcher (not sure if that will check for missing or corrupt files, or just updates).
http://www.gog.com/forum/divinity_series/divinity_original_sin_optional_launcher


To verify files with the App Store version:

Terminal
bash-3.2$ cd /Applications/
bash-3.2$ codesign -vvv Divinity\ -\ Original\ Sin.app

This takes a while, and will output some lines starting with '--prepared' or '--validated'. If everything is fine, it will end with:

Divinity - Original Sin.app: valid on disk
Divinity - Original Sin.app: satisfies its Designated Requirement

Thanks for yout answer,

As I am a newcomer, I tried creating a new profile, since I would not lose much anyway. No luck with that: symptoms persist:

• I can't load any save from the in-game menu even if I can see them
• the main menu won't let me load, the option is just greyed out

Ok I'll do it. I doubt this is a hardware problem, graphics look fine and sound plays ok. I have to add that my ~/Documents directory is actually a symbolic link to my 2d hard drive to save space on my first one

You could try playing from a different OSX user account, with a default ~/Documents folder. In general I don't think a symbolic link should be a problem, but since you are having a problem, it could be worth checking out.

Just did that, and here I can indeed load saved games.
Looks like it does not like symbolic links.

When Steam cloud support was disabled (until the compressed save format was implemented in the last update) a few people did use symbolic links to point their savegames folder to a Dropbox folder, to sync saves between a desktop and laptop, etc.

If you wouldn't mind, try moving the profile folder (or just the savegames folder) in the new account and use a symbolic link to point to it on the other drive, and see if that gives the same problem.

I am having the same problem with saves not showing on Mac (MBA 13" early 2014 8GB, 256 GB SSD, Intel HD 5000.) Cloud saves and local saves. My profile shows up fine. I am using the default documents folder, and have a single ssd. I have tried verifying the cache through Steam. I renamed the Divinity Original Sin folder, and used the new one to try and save new game with no luck, it still didn't show up. Any fixes incoming for this, or is their something I missed? Thank you.

Did you try rebooting, or shutting down your computer and restarting? That helped a couple people with this problem.

One person troubleshooting this said the initial rebooting and renaming of profiles didn't help, but when they moved a quicksave from a renamed profile into a new profile, the saves showed up in the old profile. Another that dual booted said this happened periodically, but if they booted into Windows, loaded a save and re-saved, when they booted back into OSX the saves would be shown.

The Save Game Editor can be run under Wine, if you don't dual boot or have access to a Windows system, and can be used to extract the individual files from the save game archive, which should get it to show up in the load window.

This issue is currently being looked into, so there is no ETA on a fix.

Thanks for the quick reply, I'll try the above and get back to you.

Rebooting and shutting down didn't help. Tried moving saves from new to old profile folders and Divinity Original Sin folders, and from old to new. Made some new saves and swapped them. No luck. I don't have WINE installed and minimal knowledge of it, or access to Windows at this time.

FYI: All it takes to make the saved games disappear is switching to another profile at D:OS main menu, switch back and they are gone.

Thanks for looking into it, I'll keep my eyes open for a fix.

Edit: I was surprised the game defaulted to Ultra graphics setting for an MBA, and runs nicely for me on those settings, well done!

I'm having the same issue on my Mac. The .lsv files appear to be corrupt - they won't extract in lstools or load in MooseEdit. So I appear to have lost a few hours of gameplay :-(

If you wish you can email a save or two to supportdos@larian.com; that may help in tracking down the cause of the problem.
Saves can be zipped by right clicking the folder(s) and selecting Compress, in the folder:
~/Documents/Larian Studios/Divinity Original Sin/PlayerProfiles/<ProfileName>/Savegames