Larian Banner: Baldur's Gate Patch 9
Previous Thread
Next Thread
Print Thread
Joined: Jan 2016
C
stranger
OP Offline
stranger
C
Joined: Jan 2016
Hey guys
My friend gifted me Divinity as a xmas gift so that w ecould play together, and we have done so for a around 15 hours according to steam, only with minor problems such as missing skills on my character when i joined his online game.
But now have we encountered a serious fucking piss-off problem :'(
Today we have had major problems with my game crashing when it have loaded 99% into his online game, we urgently need som support on this probem since it makes the game completely play-less, and since we already have played 15 hours we cant get a refund on steam anymore.
We do like this:
both start the game
he load our multiplayer game
invites me
my game loads to 98-99% then it just crashes and comes with thatr white "program stopped answering/working" windows overlay.

I have tried to look into the CrashDump file, and it shows a lot of stuff - one line in particular caught my eye
"the thread tried to read or write to a virtual address for which it does not have appropriate access"

I have tried totally disable my firewall/anti-virus software but didnt make any cahnce, and if it had it would be weird since the first 15 hours of play i didnt do anything to it, the game worked perfectly when it came to connecting to his game.

I have tried running the game as windows 7 (native system is 8.1 64-bit ultimate)
I have tried running the game as admin - both as windows 7 and 8.1

We really need some help and crash fixes from the development team, it would be sad to see such a great game being abandoned :( because it really does have something special over it that I havent seen in any other game ever.

I got like 20 CrashDumps but cant add them to this post sadly.

Hope someone or the dev team kan help fixing this joy-killing fucker problem.

Joined: Mar 2003
Location: Canada
Support
Offline
Support
Joined: Mar 2003
Location: Canada

I assume the host reloads when your character has no skills on joining (and presumably all attributes set to 5)? A stat boosting skill (such as Encourage in Man At Arms) may also get the game to reset the character properly.


Have you tried joining in a new game, or older save that you know worked before?

Have you tried joining from the online lobby (Join button in the main menu), using Direct Connection (using an IP address, or the Server ID that the host can get in the connectivity menu after loading a save [hit Esc to bring up a menu with that option, or click the diamond button on the top of the mini-map])?

Have you tried hosting? You can test with a new game, and if that works, each save is a folder in the '..\Documents\Larian Studios\Divinity Original Sin Enhanced Edition\PlayerProfiles\<ProfileName>\Savegames' folder, if your friend wants to zip the latest save and email it to you.

Has your friend double checked his in-game multiplayer options and firewall settings?

You can both try verifying local files: in the Steam library, right click on Divinity Original Sin Enhanced Edition and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button.

If you check the Event Viewer, does that give an error code or 'Faulting Module' file name that might help identify the cause of the crash?
- click Start (or WinKey-R or WinKey-W in Win 8), then type "event viewer" into the search box
- after starting the Event Viewer, expand 'Windows Logs' in the left column and select 'Application'
- in the center column, look for a recent error (maybe sort by Date and Time) for the game
- check the information under the 'General' tab below the list of events, starting with "Faulting application name..."


Please email supportdos@larian.com, with a description of the problem (or link to this post) and the report.zip file (or a Dropbox or Google drive link, etc) generated by the D:OS EE Analysis Tool (for Windows) for both of you.
Extract the zip file somewhere and run the AnalysisTool.exe. When that loads, browse to the install folder (if it is not automatically detected), optionally run the tests first, and then generate a report (it will be saved in the same location as the Analysis Tool).

The report will contain system and game information, as well as your saved games. To reduce the file size, you can delete all of the saves from the zip. Your frien can delete most of the saves, just leaving the latest save, and if older saves work fine, also leave the most recent you can join and oldest where your game crashes.
You can also either add a couple of the CrashDump files to the zip, or zip them separately.

Joined: Jun 2013
stranger
Offline
stranger
Joined: Jun 2013
I don't know if could help, but as Raze said, in my case the same probroblem was caused by a sort of saves corruption.
We overcame the problem just using an older save.


Moderated by  gbnf, Kurnster, Monodon, Stephen_Larian 

Link Copied to Clipboard
Powered by UBB.threads™ PHP Forum Software 7.7.5