Larian Studios Forums Divinity - Original Sin Divinity - Original Sin - Technical Issues alt-tabing out of the game makes it glitchy

Hey

I am on my Mac running OS10.11.3. Fake full screen is not working and window mode is not working, which means I am then alt-tabbing to get out of the game and go online to check for recipes. As I have done this a few times the game has crashed on me. The last few times I have loaded up again the game played for less then a minute and the hour class turned beach ball is never ending, either I have to force quit or the game crashes. I am btw in Silverglen.

Is there a way to submit an internal game created bug report?


In the next game I hope there can be a visual recipe books and cheat codes to show all recipes. So that I do not need to go online and check. I am also hoping for somekind of auto combination of ingredients (set up option in the settings). So that I do not need to collect all this stuff and use a lot of time on combining items. It would be nice with a quick fix.

Have a great day!

What happens when you try to switch to a windowed mode?

Did you try lowering the game resolution or graphics settings, and seeing if that made a difference?

Try verifying local files: in the Steam library, right click on Divinity Original Sin Enhanced Edition and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button.
With the GOG version, in the (optional) Galaxy client, select Divinity: Original Sin Enhanced Edition in the left column, then click on the More button, and in the Manage menu select 'Verify / Repair'.


There aren't any game created bug reports, but you can email supportdos@larian.com, with your system specs, a crash report and sampler output from when the games freezes restarting it after a crash, and a save (your latest, or one that seems more likely to have a problem, if applicable, or where it can be reliably reproduced).

To get system specs you can use the 'System Report' button from the 'About This Mac' Apple menu item or the 'System Information' app (in the utilities folder).
Crash reports are collected in the 'Console' application. Saves can be zipped by right clicking the folder(s) and selecting Compress, in the folder:
~/Documents/Larian Studios/Divinity Original Sin Enhanced Edition/PlayerProfiles/<ProfileName>/Savegames_patch

To get sampler output from the Activity Monitor:
1. Verify your Steam or GOG game cache (as suggested above)
2. Launch Activity Monitor
3. Start the game and get into a freeze state
4. Now Alt-Tab back to Desktop and check Activity Monitor. What do you see? How much CPU does the game consume?
5. Double click on the Divinity - Original Sin Enhanced Edition process and press 'Sample' button. Wait until Sampler is finished
6. Save sample output using 'Save' button

Hey Raze

I am playing on my external monitor while having Chrome open on my Macbook Pro.

"What happens when you try to switch to a windowed mode?"

I started up the game and before clicking continue went to options -> video and switched to Windowed. The game screen become nice and windowed. I clicked continue and it went back into the game. Just a moment afterward it crashed.

"Did you try lowering the game resolution or graphics settings, and seeing if that made a difference?"

I have not adjusted the game resolution or the graphic settings....yet. (Switched it later and the game instantly crashed again.)

"Try verifying local files: in the Steam library, right click on Divinity Original Sin Enhanced Edition and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button."

This seems like a very good tip! All files were successfully validated.

I restarted the game and it almost instantly crashed. I closed and restarted Steam -> started the game and continued for about a few seconds before it crashed again.

I have copied the crash report that is usually sent to Apple and pasted it into a text file.

I even began a new game to see if that would work. I got through the character creation and the intro screen but when it went into the game mode it crashed.

Went back to the original saved game where the problems started and resaved it.

I am sending the crash report and the saved game to support.

Thanks for your feedback Raze!

If you disconnect the external monitor, does that eliminate the crashing when switching to a windowed mode?

I just tested to see if that was the case, but even with the external monitor unplugged window mode is crashing the game when I switch focus out of the game.

I have been able to get the regular full screen mode to not crash the game now though so I am able to keep playing.

I have not sent any e-mail to support yet, and will wait until we are done here before doing so.

I'm not sure what else can be done to narrow down or fix the problem, short of forwarding the crash report and other info to the lead Mac programmer...

Did you check for updated graphics drivers, etc?