Larian Studios Forums Divinity: Original Sin 2 Divinity - Original Sin 2 - Bugs & Technical Problems Container Windows Not Appearing - Surrey Crypt

I'm experiencing another issue in Act 2. Some chests will open (play the open animation) but I am not seeing the container window to extract the loot from the container.

I'm seeing this issue in the Surrey Family crypt in Stonegarden for the quest All In The Family. I solve the puzzle to get into the bottom level with the Stone Sentinels and Spirit of Johanna Surrey. I can open the coffin that is supposed to contain a piece of Anathema, but I don't get the loot window even though the coffin lid slides off. I can do it with my STR character, or another party member with Peace of Mind. Without he buff, a non-STR character will say the lid is too heavy and it pops back onto the coffin.

One of the Ornate Chests in the back by the gold piles has the same issue (back left). The lid opens up, but I don't get the loot window popup. I can attack and destroy that chest to make the loot fall onto the ground, but I can't attack the Coffin to get the quest item. The Ornate Chest on the right opens just fine.

Anybody know what might cause this or how to fix it?

I have another container not appearing. It is in the Temple of the black pits cave area. It is an Energy Chest right next to the Sarcophagus that holds Eternal Aetera. I know it's supposed to contain the Tablet for Ryker for the quest Generous Offer, but it won't show the loot window. The Energy chest on the other side of the sarcophagus opens just fine.

I'm wondering if there is a problem with items marked as quest items being stored in that particular type of container. Both the coffin in Surrey Crypt and this energy chest have the same stone box graphic for a loot window. I don't know, but it's a problem since I can't get the quest items.

It's really irritating. I think I'm to the point where I need to stop playing and wait for the next patch.

I've spent some time trying to figure out how to get these containers to open so I can loot the quest stuff, here are some more findings:

a) the skeleton on the upper platform in Aetera's Temple wouldn't let me loot the Diary as well. No container window pops open. I learned this poking around, but I could burn this container with fire until it lost all vitality, and then it drops the Diary.

b) putting other things into the container does nothing but loses me the item.

c) I tried plugging in my PS4 controller and switching to that alternate user interface. Same problem. It does the opening animation but no loot window. Never saw the neat 'search' that is only available in that UI, but it still won't let me open the container. *side note* What is putting items into your hand.. first time I'd seen that.

d) I hired a new party member from the boat, and sent just this one guy to the temple by himself and he had the same problem opening the container.

e) I deleted my install and re-installed from Steam. Still the same problem.

Thanks

This was not fixed in the October 26th patch.

More container windows are not appearing for me. I suspect all of these loot windows contain quest items. When I'm in the archives on Bloodmoon Island, one of the bookshelves won't pop a loot window. I suspect the Ornate Hymnal is on this shelf. Also, two loot windows would not open for various destroyable containers.. when I destroyed the containers a Silver Bar fell on the ground.

I have updated my video drivers, set my UI to low settings, and have never used a mod. I can send my save game file to support if requested.

I still can't loot the Tablet from the Energy Crate in the Temple, a piece of Anathema from the Stone Crypt. Please fix this, or at least make these containers breakable.

Thanks

I tried to disable all my sound drivers, but that didn't work either. I thought maybe a special quest chime played when opening these containers that was throwing an error and stopping the loot window pop up function from completing. I tried setting my sound quality to LOW, and setting all my volumes to 0. Nothing worked.

Here is a pic of the chest open, I know there is something in there because the tooltip doesn't say (Empty), but no loot window.

[img]https://imgur.com/MAnKh8V[/img]

I've got a more complaining bug: my containers show cropped. (also my Menu only stays when i HOLD escape. not an actual problem.) already tried updating every damn thing, reinstalling, deleting documents folder (i have used some mods, uninstalled them, and after a week or so (with 3.0.150 update) the bug happened.) Did not try using a controller because i won't play with it, woudn't be a real fix, but tried to connect it and use keyboard/mouse anyway (i usually leave it connected, it was disconnected atm, idk, driver shenanigans perhaps?)
[url=https://imgur.com/a/qWNwX]Imgur album to screenshots[/url]

Henriquelay,

I have precisely the same issues as you, and my searches have come up with only one other person reporting the same problems (though that could be because the related search terms are tough to sift through). I've read of no solutions to the problems.

Just to clarify, my container inventory menus are cut in half and I have to hold escape to properly access it's options. The container thing is a truly major issue, and while I can work around the escape thing it's really distracting.

Funny thing is, the first character I created didn't have the problem, although I didn't have all the patches applied at that point.

Any chance you've figured out a fix? If not, anyone else around have any ideas?

Otherwise, I'd like to check a few things to see if we have them in common, if only to try and rule them out.

My GPU is an R9 390 8gb, and I'm on Windows 7 64bit

The game is not installed in Program Files

I'm using a Razer Nostromo gamepad + mouse setup

I run a couple of mods, including Tidy Hotbars and Faster Running Speed, as well as a few texture mods. I also use the Achievement re-enabler mod.

I'm on the GoG version of the game, and the game is updated with the released patches.

From the other person I found with the issue, they reported that a full reinstall did not fix their problems.

Can't think of anything else that would cause such an issue, but I'm open to trying just about anything short of something crazy like a Windows reinstall.