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Joined: Oct 2019
TripMX Offline OP
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Dear Larian Studios,

I would first and foremost like to thank everyone involved the great feat of bringing Divinity: Original Sin 2 to the Nintendo Switch. I have been playing for well over 100 hours (despite my save file time data being stuck at "Fort Joy Beach - 4h59m" [likely a bug]) and I'm currently close to the end of ACT IV.

PLEASE USE THIS LINK TO SEE AN IMAGE OF MY DETAILED ORIGINAL POST BEFORE I REALIZED UBBCode was DISABLED HERE --> https://i.imgur.com/RZNBPdW.png <-- (Zoom in 100% with magnifying glass for full clarity)


To summarize my experience:

ACT I - Overall smooth experience in Fort Joy, no crashing.

ACT II - Some significant slowdown in bustling areas as well as longer game load times in Reaper's Coast; game only crashed maybe once here.

ACT III - Smoother experience and faster game load times in Nameless Isle than in Reaper's Coast; game only crashed maybe once here.

ACT IV - The longest game load times in this version, especially in Arx, slowdown (both visual and audio) is even more prevalent than ever, and saving your game takes much longer than ever before, and with that comes a SERIOUS risk:

The game frequently crashes (65% chance to crash each attempt) during the saving process (this absolutely includes auto-saving), which results in all unsaved progress lost, and this REALLY HURTS the player especially after long difficult battles that you've barely won by the skin of your teeth or after taking a long time customizing character builds.

THE CRASHING chance becomes evident when saving has been initiated....the tell-tale sign is the slowdown that occurs during the saving process; 2 or 3 seconds later, the software will crash completely, resulting in nothing saved. This has been happening to me in ACT IV several times (I'd say it's my 7th SAVE CRASH now in Arx alone). Another thing to note about this is that even loading a save file via the 'Continue' option crashed while loading....this happened to me twice thus far, and it will most likely happen again soon.

With regret, at this particular point, I'm unfortunately gonna have to stop playing Divinity: Original Sin 2 (Nintendo Switch) until the issue is fixed...I'm losing hours of progress due to the consistent save game crashing, and it's very frustrating for even such a masterpiece of a game as this.


Here's some additional information that may or may not be helpful to the dev team:


■ I'm currently playing Divinity: Original Sin 2 (Nintendo Switch) v1.0.2

■ One of the characters in my party is equipped with a shield (AN MAFLIN) that has Death Wish set; this produces a shimmering effect; I'm not sure if this is taxing to the Nintendo Switch.

■ I only have one main save file, and the data is as follows:
-------------------------------------------------
Fort Joy Beach - 4h59m
In-game Time: Day 42 - 6:35
Time and Date: 0:57:47 20/10/2019
Savegame Version: 3.6.49.2201
Current Version: 3.6.49.2201
-------------------------------------------------

■ I have only 4 Auto-Save Files and 0 Quick-Save Files (I try to keep it clean)

■ The total amount of items my entire party is carrying in the inventory is around 730+.



I really really hope that in the coming updates, this along with the many other improvements planned for the Nintendo Switch version of the game can come to fruition. I really love this game, and I appreciate all of the hard work the team has done and is doing. If you need any more information from me about my experience with the game, please let me know.

Sorry for the inconvenience, and thank you very much for your time!

Last edited by TripMX; 20/10/19 12:04 AM. Reason: Removed all UBBCode; didn't know it was disabled.
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UBBCode is disabled on new accounts as an anti-spam measure (no clickable links, etc); editing the post now will let you use it.

Both the location and playtime should change if you make new saves, rather than overwriting an existing one. That should also be a little more reliable, as it is one less step in the save process, and safer since crashes during the save process would be less likely to affect previous saves.

Reaper's Coast is 3 or 4 times the size of Fort Joy. Arx is also quite large, with lots of NPCs and various behaviour scripts running in the background, etc. There were some fixes and memory optomizations in the first update, that should have helped with stability issues in Arx.


Can you check if new named save have the same chance of crashing?

Does the chance of crashing change with either fairly short playtimes, or fairly long?
Are saves during combat (with lots of surfaces, etc, around) more likely to crash?


Since you didn't mention Steam, I'm assuming you don't have that version, as well, with your account linked?
The only other way to get saves off the Switch, for the programmers to check out, would be if you have Nintendo's extra Online service, and would be willing to PM me or email supportdos2@larian.com with your account email/password to retrieve them from cloud storage (you could change the password temporarily, and switch it back once the saves have been transferred).
Otherwise I will create a bug report for this, and hopefully the description will be enough to help track down the issue or reproduce the problem.

Joined: Oct 2019
TripMX Offline OP
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Hello Raze, thank you very much for your reply!

Originally Posted by Raze
UBBCode is disabled on new accounts as an anti-spam measure (no clickable links, etc); editing the post now will let you use it.

Oh okay, I understand, thanks for letting me know. Well, since I had already deleted all the UBBCode, I'll just keep it as is.


Originally Posted by Raze
Both the location and playtime should change if you make new saves, rather than overwriting an existing one. That should also be a little more reliable, as it is one less step in the save process, and safer since crashes during the save process would be less likely to affect previous saves.

So far, none of the crashes that occurred while saving have corrupted or completely wiped the save file, but it's better to be safe than sorry.


Originally Posted by Raze
Reaper's Coast is 3 or 4 times the size of Fort Joy. Arx is also quite large, with lots of NPCs and various behaviour scripts running in the background, etc. There were some fixes and memory optomizations in the first update, that should have helped with stability issues in Arx.

I understand that Reaper's Coast and especially Arx is pushing the Nintendo Switch to the limits even with the memory optimizations, and I totally understand and accept that, but the crashing while loading/saving (especially saving) problem is unacceptable.


Originally Posted by Raze
Can you check if new named save have the same chance of crashing?

Sure thing, I will try to save my data in a new save slot and check to see if the crashing instances have changed or whatnot.


Originally Posted by Raze
Does the chance of crashing change with either fairly short playtimes, or fairly long?

This late game Arx crashing while saving occurrence is currently around a variable rate that ranges from as low as 20min~30min of gameplay and higher. I try to save after each battle now given the high chance of crashing, but it seems that even after smaller battles or even no battles (there was one time I was just doing some inventory management, then tried saving afterwards, then it crashed), it could still crash. I'm starting to believe that having 730+ items in the inventory might having something to do with it, but that's just a guess.


Originally Posted by Raze
Are saves during combat (with lots of surfaces, etc, around) more likely to crash?

I have never saved during combat, save (no pun intended) for the times when the game auto-saves itself right at the start of certain battles that you walk into. At this point, these auto-saves are making me nervous due to the current crashing probability. When I save now, I try to go into a small secluded room with very few items (no NPCs inside)....but even STILL, the game could crash while saving even in such isolated places; it already happened to me 3 times, so suffice to say, there's no hiding from it.


Originally Posted by Raze
Since you didn't mention Steam, I'm assuming you don't have that version, as well, with your account linked?
The only other way to get saves off the Switch, for the programmers to check out, would be if you have Nintendo's extra Online service, and would be willing to PM me or email supportdos2@larian.com with your account email/password to retrieve them from cloud storage (you could change the password temporarily, and switch it back once the saves have been transferred).
Otherwise I will create a bug report for this, and hopefully the description will be enough to help track down the issue or reproduce the problem.

That's right, I only own and play the Nintendo Switch version of Divinity: Original Sin 2; I have no such linked accounts. As for transferring my game save cloud data for this game to Larian Studios via the Nintendo Switch Online service, I'll send you a PM.


Thank you very much again for your reply, Raze. smile

Last edited by TripMX; 20/10/19 12:05 AM.

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