I can't figure out how to post photos in this forum, but please see the following link to my Twitter where I shared my issue.
https://twitter.com/totiphyll/status/1315488524095942657Purchased through Steam. I can't launch using Vulkan; when I launch using DXII, the loading screens and cinematics look great, but the home screen and character creator (as far as I'll go because this issue is annoying me) are pixelated and/or has horizontal lines running through them. I tried updating my drivers and think that's all I can do for now. Thinking about getting a refund from Steam if I can't get this figured out sooner than later.
Any guidance? Please note I am not particularly tech-savvy (a friend of mine set up my gaming PC). Pretend you're explaining it to a 5 year old.