Charm quality and armour class are good - but no magical abilites - I'd try reloading. I'm a bit confused though: Is your armour before/after the upgrading?
My XP: After upgrading a lot has changed in my armour, so I've given up trying to get a good one before this procedure.
Gem and eye have no use after completing the warrior quests and getting the reward for this. Some gamers buy them back though for fun <img src="/ubbthreads/images/graemlins/winkwink.gif" alt="" />
Kiya
