Dell was excluded from my list because they have changed, since the last Dell I purchased.
The last 2 Dell's were delivered early, and when I called them there was a real person on the phone that was proficient in English.
After ordering a notebook XPS system on March 13th I got a ship date of March 30th. Sounded great to me. On March 30th I got an automated phone call stating the delivery date had been delayed till April 5th (I hate automated messages). Ok, so April 5th isn’t forever so I would wait. On April 5th I received an automated call telling me the ship date had been changed to April 26th.
I called to complain about this and ask why (since the website as of today is estimating April 16), I got a person who I think may have been speaking English (it was hard to tell). Out of frustration with the changes and fear that on the 26th I would get another call telling me oops did I say 2004 I meant 2005.
I cancelled the order and have no intention of ever purchasing a PC from them again.
