I am on my second pc from Dell and the only problems that I have had we caused by me. Playing in areas that I have no idea about and trying to make changes to them. When I have a problem with software and call tech support the problem gets fixed. Like with the latest thing, got a popup virus and had to do a full clean of my HD and tech support talked me through the reinstall of everything, took over three hours to do. So I have no complaints about Dell.
