The two Dell's I have had have been good. Outside of replacing a motherboard in both (also had to do that with my Sony) they have not had any problems.
However, before you buy it you may want to check out some of the message boards at Dell and some of the current reviews. Seems I am not the only one canceling orders lately (about 4 pages of cancellations). There are a lot of reviews that express problems with the service department. I personally had good turnaround on the motherboard replacements.
I just do not do business with companies I feel have intentionally lied to me, and after reading their order status message board it was apparent that the dates I was given when I placed the order were wrong and they knew it.
