In my opinion the major thing the Larians did wrong was listen to the visitors here too much. They should never have implemented some of the changes they made and should just have focussed on removing the bugs from the released version, instead of adding changes/functionality that were in some cases buggy in themselves.
Several of the things that were apparently fixed in the latest patches weren't even bugs to begin with. They were design decisions that some people on the forum (or maybe even many) didn't liked.
I know of no developer studio who actually listens to their players to the extend the Larians have done and still do. I wish they changed that policy and stopped doing that, for the benefit of themselves and Beyond Divinity.
