The BF3 key isn't available until you kill those deathknights...
Anyway, you seem to have wasted alot of skillpoints on non-combat skills. You're only level 11 and you've got level 6 lockpick and level 2 identify? Maybe it's time to get some skills to aid you in combat. That could really help... This is where the sell skill could come in handy.
Tovi 
