Larian Studios Forums Beyond Divinity (English) Technical Problems Start Problems, pls help!

Game instales normaly, no problems and when i want it to start, copy protection starts to proof the CD (small window in midle of screen) just after abour 25% of proof it quit, doesnt pass the protection. sometimes (verry often) brings it a another small window after breaking it with description ERROR CODE: 100h

can anyone help? I think the developer knows a meaning of this error code, i hope....

my system:

Pentium 4 2Ghz
1gig RAM
ATI Radeon 9800 pro

several things to do (understanding that you do so at your own risk even though these are standard troubleshooting procedures, as you are choosing to do so and I am only giving advice based on experience. I am in no way responsible for anything you do that breaks your computer. the processes described below are safe, and should not create any problems if followed exactly as described. if you do not feel comfortable doing this alone, then seek professional help. this is the small fine print disclaimer):

1) make sure that disc 2 is the one you are playing with and disc 1 is put away.
2) check resolution, may have to drop to lowest initially
3) reconfigure game to not use FSAA until such time as you have it running normally.
4) are you overclocking your processor?
5) what terminate and stay resident (TSR) software are you running? check the system tray (lower right by system time clock) and see if you can eliminate as many of those as possible from starting up.

to do step 5:
> click start, then click RUN.
> enter MSCONFIG and click OK.
> click startup tab.
> uncheck everything.
> click apply.
> click yes to restart.
then attempt to run again. if the error no longer appears and the game runs, it is then time to narrow down the program that is causing the problem by going through the step 5 but this time rechecking the unchecked items one at a time and applying and restarting after checking 1 item until you find the culprit. lengthy process if you have alot of TSR software loading, but in the end, it will be worth it because you can play.

note that if step 5 doesn't correct the error, the easiest way to turn everything back on is to once again open MSCONFIG as described in step 5, then on the GENERAL tab, click the circle next to NORMAL STARTUP so as to return everything to normal. click APPLY then OK and restart when you are asked to.

enjoy.

First of all i thank you verry much for response bro! I didnt recive any mail from Suport (writed few) and dont even find any hotline number (i would even pay per minute doesnt matter howmuch, just for help) to search for help. All tips from dudes in german forum didnt help also, and im happy that someone here had a new idea.

Well i tryed every step as you say it, loaded MSCONFIG unchecked everything, windows restarted with no programs in task, nothing in backgroud and same old error there on checking copy protection -> Error code: 100h.

Well it was even a small light i tryed to reach, and i thanks for any help. I dont think that noone out there from developers dont know what Error code 100h is. I hope they answer one day my mails, have now this game for 2 weeks and cant play it, pretty anoing cause those games cost same money as when they work <img src="/ubbthreads/images/graemlins/puppyeyes.gif" alt="" />

Its a odd world out there when copy protections even stops usual players from playing a game that they normaly purchased.....

add to my reply, just recived a forum mail from one of developers! woohoo there is again this small light that i see! <img src="/ubbthreads/images/graemlins/biggrin.gif" alt="" />

*hopes for help*

unfortunately without specific information about your system, there is little more that i can do. however, i am sure the developers will be able to assist.

incidentally there is a web site called http://www.belarc.com where you will find, if you click on the download link a small program that when you install and run it, will give you a web page in your internet explorer web browser, that tells you everything you have on your computer. it is a useful diagnostic tool i encourage you to use. you can then save this information to disk by selecting

File > Save As.

on the drop down menu for the "save as type" box, select "web archive, single page (*.mht)"

make sure you note where you are saving it to so that you might find it later. this page can greatly assist the developers as it does give specific information about hardware and software installed that might affect the game.

good luck.

ps. the direct link to the belarc advisor download page is: http://www.belarc.com/free_download.html and there is useful information and FAQ for you to read regarding this program.