is there not a "proof of purchase" or UPC code... include that,
and the "damaged disk" in question...
shove it in a P.P.S.A.E. and, yer good to go! <img src="/ubbthreads/images/graemlins/biggrin.gif" alt="" />

P.P.S.A.E. = pre-paid self addressed envelope... <img src="/ubbthreads/images/graemlins/wave.gif" alt="" />

there shouldn't be any problem at all, provided you follow these steps... <img src="/ubbthreads/images/graemlins/stupid.gif" alt="" />

[color:"#33cc3"]Jurak'sRunDownShack!
Third Member of Off-Topic Posters
Defender of the [color:"green"]PIF.
[/color] Das Grosse Grüne Ogre!!! [/color]