Thanks both of you.... nope... there are no scratches on the disk and it doesn't even offer an OK button when it asks for me to insert disk 1.

I have all the updates for every part from the critical to the drivers. Yes, I have shut down everything that does not need to be running.

Hmmmm.... <img src="/ubbthreads/images/graemlins/disagree.gif" alt="" />

Thanks again

Arwen