posssible understand that im trying to do exactly what you have asked. you have never once until this forum posted or let me know what step i was missing. where to find the [nocando] file. I paid you money lets not forget. I maid it VERY clear i did not understand which file you were asking for. NOW apparently the file I sent you isnt right ether. If thats the case then there is something else wrong completely. So why not try to read the emails your sent

Quote
pls pls pls pls pls I do not know which text file to send you where is it stored on my HD. I forwarded all of the files in my root dir to David, this is not good enough?
then help me out dont resend with useless info. read the email i'm looking for help from techsupport i have been more then patient. I have asked simple questions so I understand what you are asking. Only then to be treated as if I was stupid for asking. So again I do not know which txt file to send you, I have looked in the root of the game dir and finally sent all of it to David. What more should I do, wait I know send the txt file to you. now if I only knew which one!!!!!!!!


then help me out dont resend with useless info. read the email i'm looking for help from techsupport i have been more then patient. I have asked simple questions so I understand what you are asking. Only then to be treated as if I was stupid for asking. So again I do not know which txt file to send you, I have looked in the root of the game dir and finally sent all of it to David. What more should I do, wait I know send the txt file to you. now if I only knew which one!!!!!!!!

if you have reviewed my emails why have you not given me this info?




Or how about this one?


Quote
Thats all I got unless there is a text file it dumps to?
all I get is a Popup with this info on it nothing else. am I missing
something?


----- Original Message -----
From: "David Walgrave" <david-qa@larian.com>
To: <swens@telus.net>
Sent: Monday, August 09, 2004 2:48 AM
Subject: Re: Fw: cd verification - Josh Swenson


> Dear sir,
>
> Could you please send me the whole report created by the protection
> system? Upon entering this key, the system says it is invalid.
>
> Sincerely,
>
> David Walgrave
>
> Larian Studios
> http://www.larian.com
>
> > *From:* Josh Swenson <mailto:swens@telus.net>
> > *To:* support@larian.com <mailto:support@larian.com>
> > *Sent:* Saturday, August 07, 2004 11:12 PM
> > *Subject:* cd verification
> >
> > error report:
> >
> >
> > _____________________________________
> >

> >
> > ______________________________


So I should be getting some useful considered feedback. instead I have to deal with your attidute O mighty moderator. Why when I asked on the weekend for clarification on what file it took until yesterday to finnaly post something to the forums. You did not even bother to email me the solution until after I again sent you an email yeterday afternoon.

My initial iritation was due to tech supports lack of concern and action. I contacted your support last Wed to deal with this exact issue. I sent David an email last Fri. By monday i had no feedback at all from anyone!. Why am I upset? if you cant tell me then your in the wrong business.

you say you have reveiwed my emails with David? Then I asked twice very clearly for the info I needed. I even asked nicley the first 3 times. You should have delt with it, or David should have.

You lack of consideration for a paying customer is disturbing. Ive done nothing wrong, I JUST ASKED FOR HELP and didnt not get it.

swens

Last edited by lynn; 12/08/04 02:13 PM.