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#266934 01/10/04 02:37 AM
Joined: Oct 2004
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stranger
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stranger
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Joined: Oct 2004
Hi

I have just purchased beyond divinity, installed the game and ran the patch for v1.45. After restarting and running the game for the first time, the copy protection system takes a long time to check the cd (disc 2) and at the end shows a “disc Identification error” (I also tried cd1). I do not have daemon tools running and I disabled Norton 2003 auto protect (it cannot be shut down, cannot end navapsvc.exe process) and still I have the problem. I also tried the cd key thing and the cd key appears by itself but the cd checking fails again anyways.

Joined: Mar 2003
Location: Canada
Support
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Joined: Mar 2003
Location: Canada
Try a different optical drive, if possible.

You could try rebooting into safe mode (hold down the F5 key while Windows is starting), and see if the game will start with a minimum of background programs running. That may not help, though, since disabling NAV should be good enough to avoid conflicts, and it sounds like you have shut down all other non-essential programs.

The beta version of Windows XP SP2 has a problem with Starforce copy protection, though the release version does not.

If nothing else helps, in the error message, click the 'Information' button, then when that finishes, click the 'View Report' button. Save the resulting text file somewhere, optionally zip it, and email it to Larian (support@larian.com) with a description of the problem. They can create a file the copy protection can use to check your system on startup, rather then the play CD.

Joined: Oct 2004
T
stranger
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stranger
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Joined: Oct 2004
I was able to fix the problem this way:

Step 1 - run regedit, find every key with "Beyond" in it, delete ALL keys...
Step 2 - uninstall game
Step 3 - Reboot
Step 4 - Reinstall...

Thanks

Joined: Mar 2003
Location: Canada
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Location: Canada
Glad you got it working. I almost suggested a re-install, thinking that installing the patch before starting the game for the first time could possibly cause a problem.

Joined: May 2004
apprentice
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apprentice
Joined: May 2004
Well, that didn't work for me!

Strange is I got it working a long time on SP1 (played til Act III)
- now after a reinstall on SP2- The Disc Identification passes BUT the protection fails.

It only says 'protection error'.

No matter what settings I used...

BTW I should mention that this protection was fu**ing up my system greatly
(repeating explorer crashes, blackscreens etc.) - all the time while I was playing BD back then.
After a long time searching for the problem I uninstalled BD - did the
starforce clean procedure and the problem was solved - oh well...

You don't get me angry so fast - but you got me this time and sure lost a customer for your future games



Joined: Mar 2003
Location: Canada
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Joined: Mar 2003
Location: Canada
Did you install the beta version of SP2, and haven't gotten around to updating it yet? The beta had a problem with Starforce, but the final release should not.

Joined: May 2004
apprentice
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apprentice
Joined: May 2004
I first installed the beta - then upgraded to final. No problems of any kind:

No problems with any other copy protections - Sacred, Spellforce, etc.
All work without a flaw.

I mean - if the identification fails -ok - but if the protection fails
in a whole..... <img src="/ubbthreads/images/graemlins/eek.gif" alt="" />
I also don't think anybody here can help me with this - spent too much time trying anyway now.

<img src="/ubbthreads/images/graemlins/disagree.gif" alt="" /> <img src="/ubbthreads/images/graemlins/disagree.gif" alt="" /> <img src="/ubbthreads/images/graemlins/disagree.gif" alt="" /> <img src="/ubbthreads/images/graemlins/disagree.gif" alt="" /> <img src="/ubbthreads/images/graemlins/disagree.gif" alt="" />

Joined: Apr 2004
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Joined: Apr 2004
Ok, let me try and give a different perspective on where the problem may be...

Windows XP with SP2 has no problems with starforce. None that i found not with BD, nor with Doom3 (they both use the same).

What i do know causes loads of hassles with BOTH of these games, are products like Gator, Anvenue A, Double click, XDialer, Companion, and loads more(the list is a couple of pages long). These are all programs that sits on your computer without you knowing it.... the reason why they cause errors with the game, is they alter the DLL files that both the games and the protection relies on. THey ALSO change the dll files that explorer relies on.... hence the crashes. The fact they you say explorer only crashed while having the game installed, may be that the already altered dll files, along with the extra dll files of the protection, was just overloading explorer.

I can suggest 2 simple things to get rid of the problem.

FIrstly download Spybot - this program searches and removes any programs that is harmful to your computer, and that installs themselves without you knowing about it.

Download the program, follow the wizzard, update it, immunize your computer, and then go and check for problems and let the program fix them. I can assure you that the program is stable, causes no problems, and if you suspect it of having caused a problem, you can undo the fixes.

After that is done, go to Housecall and scan your computer. Its a very thorough scan and finds critters in your computer that Symantec, mcaffee and most others never could have seen.

When all that is cleaned up, try installing the game again. You shouldnt have ANY problems with it this time round.


Your existence alone, is excuse enough for the creation of the entire universe… Il you my darling Jeanne-Dré 

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