Hi I just joined this forum to thank all of you for your valuable information. I had exactly the same problem as Drako installing BD on my comp. However, unlike Drako I purchased my copy from a local store. I took it to work and installed it just fine on my Win98 comp. I took it home and tried to install it on my WinXP Service Pack 1 comp and thats where the trouble began. I put the first cd in and nothing happened. When I tried to explore the cd to try the install that way it locked up my comp and had to do a hard boot. I came to this forum and read all the threads. I did everything you guys recommended with no luck. Tried the Killit program, tried the image file route, and then I tried the safe mode install. EUREKA!!!!!!!! It worked like a charm. There was some process running that killit didn't get, but that happens. Anyway, if it hadn't been for your combined knowledge and experience I would have given up on trying to install it. Thanks. I for one appreciate it.