Please make sure you installed the DirectX version that was shipped with the game. To be sure, you can reinstall it by browsing the game DVD and going to this path:

[DVDROMDRIVE]:\Support\directX\

There, execute (double click) DXSETUP.exe

Also make sure you have the PhysX drivers installed that we shipped with the game:

[DVDROMDRIVE]:\Support\PhysX\PhysX_9.09.0428_SystemSoftware.exe

And the VC redist files:

[DVDROMDRIVE]:\Support\Visual C++\vcredist_x86.exe

(Use the x64 ones if you have a 64 bit machine)

Finally, also run this:

[DVDROMDRIVE]:\Support\Larian\PhysXRegInstaller.exe

Normally the installer will have installed all this, but it is possible that it was cancelled or aborted (even by the system itself).

This is always the first step to make sure Divinity 2 was completely installed as it should.

Codecs and such are not necessary because Windows XP and up should natively support the WMV's we're using.

Any screenshot of error message(s) would be handy! smile