I am having the same problem at the same area, as soon as I enter the area she begins talking and as soon as she is finished it crashes. I also have problems when I enter the big church up north, it goes to a cut scene where 2 monks or whatever get attacked by a ghost, the 2 are spinning relentlessly and the scene never ends. And other than the random crashes to the desktop, I have to say this is one of the best RPG's I have ever played.....the bugs suck, tho....GOG version BTW, thanks.