Of course they won't respond; you hijacked another persons thread!
Also, it's clear that you have issues with your system, not the game.
If an auto updater crashes while downloading or installing a file, and no one else has issues with it, then it is obviously your PC that has issues. Sounds like a bad stick of RAM or maybe heat! Could be a virus or 2.
This game is 100% playable.
If you post a DXdiag in a new thread, maybe we can get you started in the right direction.............
