Hmm I thought the woman gives you your reward when you help her and the other guys. I may be wrong but that is the way I remember it for some reason.
Don't think Ragnor did anything but thank me as I'm pretty sure I remember thinking boy it was a rip off even speaking to him. Thought he'd give me more quests and everything but nothing, all he said was something about if needing more bloodshed I'd have to find it elsewhere.
Does the quest say turn in to Ragnor?
I totally missed that skill book then, if things were not obvious to me in the early game then I missed them. Missed the skill book in the very beginning town and also the key to get in that wizards chest. Missed the skil book hanging on some dragons horn in I think it was the tower or what ever that is in the bandit camp with the poison room. Sure I missed plenty more as well.
I really did not start exploring and looking at everything twice till after I got my battle tower. Then I searched every nook and cranny and even went back to everything for another look..