I have replaced the graphical options xml file as suggested in the first email. The second email had a link to a program to update all drivers. After running this program and rebooting the computer there is still no change at all to the graphical problems.
I have tried ending the CCC.exe and MOM processes and had no results from those actions either.
So far I have been corresponding with supportintl@dtp-entertainment.com and get back responses half in German from a .de address. If I merely reply to that email I get a purely German response which makes the whole process difficult. I will start CC the other email address from now on to see if anything changes.
Any suggestions on how to take a screen shot in game? I feel it would be helpful to have a picture of what the problems look like.
