Are you playing off the DVD, or installed to the hard drive?
One person had a problem with crashing in certain situations which installing to the hard drive fixed.
A cutscene conversation should start automatically, and entering completes the Paper Trail quest which should bring up the quest reward window, IIRC after the conversation with Zandalor ends.
Did the cutscene conversation with the dragon slayers outside the temple proceed ok, leading into a fight?
