On the other side of the fence, a lot of people aren't used to riddles and puzzles and the like. Just look at Myst and others: Most people don't bother playing them because most of the time to figure out puzzles on your own takes HOURS. To a lot of people taking hours on a single puzzle isn't fun either, it's a bad way to lengthen game time.
I didn't play myst because the type of riddles I think (been long time since I did). I don't mind riddles and puzzels if they make since. Take CSI games I find them great and solve them easily. Myst and its successors are a poor reference. I played many puzzle game in line of myst, tex murphy comes to mind. If a riddle doesn't make sense it isn't a riddle just an endless what do I do next click click oh that worked... Myst felt that way to me, or that is what I remember feeling when I think back to those days, no logic unless you already knew everything about the game which is the opposit of what a riddle should do IMO. I never had good memory so maybe it just required me to recall where certain things were in its side scrolling environment way too much for my short attention span.
The riddles in Divinity 2, weren't complicated in the slightest, at least imo and I didn't even think of them as such. I took no time pondering were to go next to turn off those shields or waht to do to finish quests.
