8/ Can’t find a solution to your problem?For questions about the game or in case you are experiencing any technical problems, please contact our customer services via the following email address:
support@larian.com Please also mention which game it concerns and what operating system you use.
You will typically receive a reply within 1-2 business days. However, response times may vary considerably during busy periods.
In order to help you most effectively please describe the problem as clearly as possible and attach your DirectX Diagnostic. To create a DxDiag, follow these instructions: click Start, click Run, in the Open box, type dxdiag and then click OK. In the tool that pops up, click the button "Save All Information" and choose a location for the file. Please attach this file to your email.
It will also help us if you can send a screenshot of the error message.
