9/ Good to know

1/ Troubleshooting

If you have problems with the screen display or running the game, or if the game crashes to desktop, you can either change the game settings or your computer’s system settings. Please make sure that you are using all the latest drivers for your hardware.

NVIDIA (GeForce): http://www.nvidia.com (International)
ATI (Radeon): http://www.ati.com (International)

If the problems persist, make sure that you are using the standard settings, because functions such as “ATITruform”, “Full screen antialiasing (FSAA)” or deactivated “VSYNC” can create display errors.


2/ Update Microsoft DirectX 9

Even though DirectX 9.0c is always called that, there are different versions of it. Every couple of months, Microsoft releases updates to DX9.0c and they haven't changed the version number in any of these updates. So whether you have the version of 2004, or you have the up to date version of 2009, there is no way of knowing what "version" you actually have without looking at the dates of your DirectX dll files.

For our game, you need to at least have the version that was released in February 2007. Of course, other games may require newer versions, so the safest is to download and install the latest version Microsoft offers on their website here: English DirectX9c

If you don't want to download it, you can also install the version that came with the DVD. Explore the Divinity II DVD and start the following program:
[DVDROMDRIVE]:\Support\DirectX\DXSETUP.exe

Vista/7 users: you have DirectX 10/11 but that does NOT mean you have DirectX9.0c! You need to install this too!


3/ Update Nvidia PhysX drivers

Make sure you have the PhysX drivers installed that we shipped with the game OR the latest PhysX drivers that you find on the nVidia website:

Get the latest here.

Or install from Divinity II DVD: [DVDROMDRIVE]:\Support\PhysX\PhysX_9.09.0428_SystemSoftware.exe

A second very important step to get PhysX installed right: run the following exe from the Divinity II DVD: [DVDROMDRIVE]:\Support\Larian\PhysXRegInstaller.exe


4/ Install the Visual C++ redistributable files

Make sure the Visual C++ redistributable files are installed. You can install them from our DVD:
[DVDROMDRIVE]:\Support\Visual C++\vcredist_x86.exe

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