Larian Studios Forums Divinity II The Dragon Knight Saga / Flames of Vengeance (English) Technical problems DKS system crash

I recently purchased DKS on Steam, and I must say, excellent job. I had a lot of problems with Ego Draconis with stuttering, crashing, all kinds of other issues and now I can truly enjoy the game.

That said, I experienced a system-wide crash a few minutes ago. I was wondering if there are any known issues that may cause this on DKS? I used to have an issue with my computer with the exact same type of crash, and after some testing and other changes, I replaced the Power Supply in my PC and since the problem had disappeared, and has since been gone until just now. Over a week without the issue, and since D2 used to have so many crashes and other kinds of problems, I want to make sure that it's not just DKS before I get worried that the problem isn't truly fixed.

The old crash, which is the same as I experienced earlier, is the following: During a Medium to High-Load situation, the system will randomly (No known correlation between the crashes, seemed to be completely random) within 15-30 minutes crash. The entire screen will freeze and the last .25-.5 seconds of sound will loop.

I was playing DKS for about five and a half hours, and was just running through Broken Valley when suddenly it froze up with the same crash it used to hit. I wasn't even really doing anything that was stressful to the system, just walking on a bridge above a river near the bottom of the map.

System Specs:
Windows 7 Professional 64-bit (6.1, Build 7600)
BIOS: Phoenix - AwardBIOS v6.00PG
Motherboard: M2N-SLI Asus Motherboard
Processor: AMD Athlon 64 X2 Dual Core Processor 6400+ (2 CPUs), ~3.2GHz
Memory: 4096MB Ram
GPU: NVIDIA GeForce 8800 GT 2GB VRAM
Speakers: HTO Striker 7.1 Sound Card

If anyone wants more information about the old problem (That hopefully is indeed fixed) please view this page: http://www.southperry.net/showthread.php?t=33913&page=1

I'm hoping this is just a secluded issue, and is due to the game but I have no idea what kind of information I can give to help someone figure out what the problem could be if it is game-side.

Any help would be great,
Polantaris~

I see you already went through a lot of trouble last time.

Normally I'd blame the hardware, and I would think about an overheated GPU, so having the hardware monitor up again for the temperatures might be a good idea.

Can you send us your dxdiag, run our support tool and send the results of that, and check the event viewer for any errors. Then we can check here if we can help you.

I don't think it's an overheat issue. I didn't have the Hardware Monitor installed because I did a wipe after the PSU was replaced, however I did install it after the crash and the highest temperature was my CPU at 50 degrees Celsius.

DxDiag: http://www.mediafire.com/?2t1hxf9964xv511
Support Tool: http://www.mediafire.com/?e4a2tzxh7lpza8e
I didn't know where to add an attachment, so I just uploaded it to MediaFire.

I checked the Event Logger right after the crash, and it's just a generic Error 41 Windows Kernel Power caused when you manually shut down the computer.

I received your files, thank you.

The only thing that raised our eyebrow is your resolution, it might help if you used a lower one.

The temperature of the cpu will be fine I guess, it's more the one from the gpu that I'm worried about. Does the HW Monitor display that?

A colleague suggested that it also might be your hard drive that has a bad sector in the page file.

Ah yes, is PhysX on the GPU enabled? You might want to switch that off.

One of the first things I did under suggestions on that other thread was to test my Harddrive. I used some bootup from the manufacturer and tested it three times and all came clean, no problems at all.

I also did several memory tests (Just adding that in case that's the next suggestion =P) and all came clean as well using memtest86+.

I'll disable PhysX. I don't even know why it's on, I don't have a PhysX card and I didn't think my card was built for it anyway.

The GPU wasn't above 70C, HOWEVER, that program unfortunately does not make logging as it runs, only after I turn off the logging, so during a crash I would not be able to get an accurate GPU Temperature. Do you know of a program that updates a log file as it runs?

After my last post, my friend also suggested that it might have been overheating. I admit that the room in which my PC was in was pretty hot, at least 80F, and I think that may have an effect, it would be harder for the system to cool itself with already warm air I'd think. I have my room cooled down, and when I started playing it also was cool and got hot overtime due to the system's run-generated heat, I would think it's more than possible. Regardless, I was going to start playing again now and I'll report any more information.