Art, can you open that window again in which you see the Unlock Requestcode and then mail that Unlock Requestcode to david.walgrave@larian.com
Keep the window open till I give you the Unlock Code. Do not click cancel or close the window because then the unlock request code seems to have become invalid.
If it's easier for you, you may also make a printscreen of that window with the Unlock Requestcode and mail it to me but please don't close that window.
